Summary
Overview
Work History
Education
Skills
Timeline
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Hayley Goss-Johnson

Hayley Goss-Johnson

Beaufort,SC

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for handling numerous projects at once while ensuring accuracy, reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth by prioritizing tasks and meeting deadlines.

Overview

16
16
years of professional experience

Work History

Manager/Barista/Baker

Sunny Summers Cafe
02.2025 - 06.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and customers.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
  • Developed and maintained relationships with customers and suppliers.
  • Improved marketing to attract new customers and promote business.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Used POS system to accurately enter orders and process payments.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Restocked display cases with attractive arrangements to promote specialty food items like donuts and muffins.

Nanny

Parents Of Children
04.2009 - 04.2025
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Cpr and infant cpr trained and certified.

Physical Therapist Aide/ Front Desk

S.T.A.R Physical Therapy
04.2023 - 08.2023
  • Assisted physical therapists with exercises and modalities for patients, ensuring safety and effectiveness
  • Managed front desk duties including scheduling appointments, answering phones and emails, collecting patient balances, and keeping up to date with all patient records
  • Supported clinic operations by maintaining cleanliness and organization of treatment areas
  • Collaborated with PT team to provide outstanding patient care and promote positive outcomes

Barista/ Cashier

Clocktower Coffee Co.
03.2023 - 05.2023
  • Assisted customers with selecting coffee drinks and food items that met their needs
  • Utilized a point-of-sale (POS) system to accurately process customer payments
  • Demonstrated excellent problem-solving skills by quickly resolving customer complaints and inquiries
  • Served customers with a smile, resulting in repeat visits and positive feedback

Chiropractic Assistant/ Front Desk

Quarneri Chiropractic
09.2022 - 02.2023
  • Assisted patients varying in ages
  • Assisted patients with disabilities; ADHD, Autism, Alzheimer's, Dementia, Parkinson's, etc.
  • Assisted chiropractors with patient treatment and set-up
  • Set up patients on electrical stimulation, traction machines, spinal decompression machines, roller table, neurological rehabilitation, and muscle rehabilitation

Front Desk

Aspen Village Club
06.2022 - 08.2022
  • Managed front desk operations, including check-ins, answering phone calls, and membership inquiries
  • Scheduled fitness classes and personal training sessions for members and guests
  • Maintained cleanliness and organization of the front desk area and gym facility
  • Provided exceptional customer service and resolved member concerns efficiently and effectively

Lead Consultant

Fedex
09.2020 - 08.2021
  • Managed production flow to ensure all production orders are done correctly and efficiently
  • Responsible for ensuring product quality before and after production
  • Sets up complex orders and performs multiple tasks at the same time
  • Communicate with team members
  • Coordinates pick-up and delivery of customer orders
  • Complete required financial paperwork and assist with financial reports including daily sales, closeouts, and bank deposits.

Education

Some College

Napa Valley College
Napa, CA

High School Diploma -

Angelo Rodriguez High School
06.2020

Skills

  • Ability to Multitask
  • Ability to Work Under Pressure
  • Leadership Skills
  • Fast Learner
  • Customer Service
  • Time Management
  • Staff management
  • Project planning
  • Inventory management
  • Organizational skills

Timeline

Manager/Barista/Baker

Sunny Summers Cafe
02.2025 - 06.2025

Physical Therapist Aide/ Front Desk

S.T.A.R Physical Therapy
04.2023 - 08.2023

Barista/ Cashier

Clocktower Coffee Co.
03.2023 - 05.2023

Chiropractic Assistant/ Front Desk

Quarneri Chiropractic
09.2022 - 02.2023

Front Desk

Aspen Village Club
06.2022 - 08.2022

Lead Consultant

Fedex
09.2020 - 08.2021

Nanny

Parents Of Children
04.2009 - 04.2025

Some College

Napa Valley College

High School Diploma -

Angelo Rodriguez High School

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