Summary
Overview
Work History
Education
Skills
Certification
Timeline
AdministrativeAssistant

Hayley Harvey

Midland,Michigan

Summary

Dedicated administrative professional with extensive, successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Resourceful and detail-oriented. Responsible, punctual and productive professional when working with little to no supervision. Expertise in anticipating professional needs and proactively identifying and resolving problems.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Savant Group Inc
Midland, MI
09.2021 - 07.2022
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
  • Sorted and distributed office mail and recorded incoming shipments for corporate records
  • Scheduled office meetings and client appointments for staff teams
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Executed record filing system to improve document organization and management
  • Drafted correspondence and other documents for CEO and department heads in company's voice
  • Assisted development and implementation of new administrative procedures
  • Developed strategies to streamline and improve office procedures
  • Processed customer orders accurately and within agreed timeframes to meet service standards
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services
  • Liaised between clients and vendors and maintained effective lines of communication
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency
  • Assisted coworkers and staff members with special tasks on daily basis
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders

Administrative Assistant

Kelly Services On Assignment To Trinseo LLC
Midland, MI
10.2019 - 03.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Restocked supplies and placed purchase orders to maintain adequate stock levels
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions
  • Provided daily support to office personnel
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives
  • Managed filing system, entered data and completed other clerical tasks
  • Managed SharePoint
  • Created and maintained spreadsheets
  • Utilized SAP
  • Utilized Microsoft Office
  • Completed expense reporting
  • Billing
  • Arranged travel
  • Assisted coworkers and staff members with special tasks on daily basis

Office Administrator

Harvey Construction LLC
Sanford, MI
02.2014 - 01.2019
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities
  • Tracked office supplies and restocked low items to keep team members on-task and productive
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions
  • Managed and properly accounted for petty cash issued to facilitate general office activities
  • Maintained electronic and paper filing systems for easy retrieval of information
  • Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements
  • Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events
  • Organized, facilitated and participated in community service efforts
  • Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors
  • Completed bi-weekly payroll for 15 employees
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures
  • Reconciled account files and produced monthly reports
  • Implemented project management techniques to overcome obstacles and increase team productivity
  • Completed Onboarding procedures

Direct Support Professional

Christian Home Services
Midland, MI
09.2013 - 09.2014
  • Supervised daily activities and provided assistance to staff
  • Monitored progress and documented patient health status changes to keep care team updated
  • Led patient or group recreational activities for enhanced patient outcomes
  • Assisted clients with daily living needs to maintain self-esteem and general wellness
  • Maintained clean, safe, and well-organized patient environment
  • Transported clients to medical and dental appointments to provide support
  • Administered medication as directed by physician
  • Assisted disabled clients to support independence and well-being
  • Led patient or group recreational activities for enhanced patient outcomes
  • Recorded status and duties completed in logbooks for management
  • Scheduled daily and weekly care hours for client caseload
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship
  • Monitored clients' overall health and well-being and noted significant changes
  • Handled incoming mail, bills and invoices and completed appropriate actions
  • Replaced bandages, dressings and binders to care for wounds and encourage healing
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition

Education

High School Diploma -

Odyssey High School
Mount Pleasant, MI
06.2013

CNA -

Tridge Training Institute
Midland, MI
08.2014

Skills

  • Advanced MS Office Suite Knowledge
  • Records Management Systems
  • Labor Relations
  • Process Optimization
  • Back Office Operations
  • Customer Service
  • Report Analysis
  • Employee Training
  • 10-Key Proficiency
  • Office Management
  • Training and Development
  • Performance Improvement

Certification

  • Certificate for outstanding support for special project while employed with Kelly Services on assigment to Trinseo, LLC

Timeline

Administrative Assistant

Savant Group Inc
09.2021 - 07.2022

Administrative Assistant

Kelly Services On Assignment To Trinseo LLC
10.2019 - 03.2020

Office Administrator

Harvey Construction LLC
02.2014 - 01.2019

Direct Support Professional

Christian Home Services
09.2013 - 09.2014

High School Diploma -

Odyssey High School

CNA -

Tridge Training Institute

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Hayley Harvey