Hayley Hearn
Daytona Beach
Summary
Developed strong organizational and coordination skills within fast-paced office environment, transitioning into new field. Demonstrated ability to manage schedules, handle correspondence, and support team projects effectively. Looking to leverage these transferrable skills to add value and drive results in different industry.
Overview
3
3
years of professional experience
Work History
Activity Director
Holiday Inn Resort Oceanfront
03.2023 - Current
- coordinates special events to drive revenue during off-peak season.
- implicate privacy for all guests
- Developed strong relationships with guests and their families, ensuring a supportive community environment.
- Maintained running monthly inventory
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- handling entertainment booking for resort
- Enhanced guest experience by planning and executing a diverse range of activities
- continuing daily crafts and activities to exceed guest satisfaction
Activity Coordinator
Holiday Inn Resort Oceanfront
06.2022 - 03.2023
- Developed customized activity plans for diverse groups, ensuring inclusivity and accessibility for all participants.
- Maintained and ordered supplies for activities.
- Gift shop daily restock
- monthly inventory
- handled outdoor/indoor activities with kids and adults
Education
GED -
Daytona State College
Daytona Beach, FL03-2023
Skills
- Event planning experience
- Team management
- Excellent organizational skills
- Team leadership
- Staff training
- Multitasking
- Reliability
- Excellent communication
- Active listening
- Decision-making
Accomplishments
Awarded manager of the quarter
Timeline
Activity Director
Holiday Inn Resort Oceanfront
03.2023 - Current
Activity Coordinator
Holiday Inn Resort Oceanfront
06.2022 - 03.2023
GED -
Daytona State College
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