Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hayley Hendrick

Riverside

Summary

Efficient Dental Assistant professional with the training and abilities necessary to support, educate, and motivate patients. Focused on improving dental health with preventive and corrective care. Proficient in updating records, processing images, and preparing laboratory cases. Reliable and punctual Dental Assistant that successfully handles fast-paced work. Proven willingness to take on any task to support team and help business succeed. Offers strong communication and knowledge ability. My Goal is to obtain a Dental Assistant position in which my skills and dental education are utilized within an office that embodies a team approach and focuses on quality dentistry and overall patient care.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Amazon Delivery Driver

Amazon DSP
09.2022 - Current
  • Worked 10 hour shifts for 35-45 hours per week.
  • Conducted pre-trip inspections to identify and address potential vehicle issues.
  • Picking up all the packages and loading them onto the van in the morning before the route begins.
  • Driving the companies amazon vans to deliver/carry packages of all sizes to customer's exact locations.
  • Maintaining high energy, focus, communication skills, and safe driving skills.
  • Delivered packages on time, navigating various routes efficiently.
  • Improved customer satisfaction by providing timely and courteous service.
  • Checked vehicle maintenance to ensure reliability and safety.
  • Managed delivery schedules to meet tight deadlines and customer expectations.
  • Organized packages in the vehicle to optimize space and prevent damage.
  • Coordinated with dispatchers to ensure accurate delivery routes.
  • Followed safety protocols, ensuring safe and efficient operations.
  • Maintained accurate delivery records for accountability and tracking.
  • Completed 20-30 deliveries each hour.
  • Communicated with customers for delivery confirmations and updates.
  • Returned items that were canceled or not on the route at the end of the day to the station.
  • Achieved delivery targets, consistently meeting or exceeding expectations.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.

Doordash Driver

Doordash
12.2020 - 02.2024
  • Picked up food or merchandise from restaurants/stores and delivered carefully to customers houses safely and efficiently.
  • Maintained above a 4.95 rating.
  • Had an acceptance/completion rate of 90% and above so I could receive higher paying orders.
  • Being friendly and patient while collecting orders.
  • Having great communication skills so you can follow through with any customer's needs.
  • Maintained clean driving record and obeyed traffic laws and regulations.
  • Communicated with customers to ensure timely and accurate deliveries.

Stocker/Receiver/Shipping Associate

Cardinal Health Warehouse
11.2021 - 08.2022
  • Worked 8-10 hour shifts and got 40-45 hours per week.
  • Used carts to pick up boxes of all sizes from the front line and scanned each one to find the certain location that is goes to, and cut, open/ unpack the box to stock the merchandise into the shelves organized.
  • Making sure the dates on the merchandise are not expired and if they are, to take them to a controlled area or let a team leader know.
  • If there was a spill/accident or something being dropped to take precautions and make sure the hazardous material does not touch you, then take it to a controlled area and put it in a bag writing what happened with the date.
  • Stocked special items into a huge freezer making sure everything is organized in the specific way.
  • Operated on computers to scan the products and typing in the information so they can be taken to stock into their exact locations.
  • Entered information from special overflow boxes and took out everything to scan to send on carts or the belt/line for people to stock.
  • Receiving associates performance tasks related to the receipt and processing of incoming and outgoing products.
  • Assisted in helping/learning the duties of shipping.
  • Recorded and verified shipments, signed off on them and confirmed that each shipment was received in good condition.
  • Receivers also unloaded shipments, checked for packing lists, checked and recorded shipment damages, and ensured each packages' contents matched the orders.

Dietary Aide/Health Care Cook

Norterre-Estoria
03.2021 - 01.2022
  • Worked 12 hour shifts with getting 35-45 hours every week.
  • Reviewed older/elderly patients' dietary requirements and preferences and discussed them with Dietician's to develop healthy menus and nutritional care plans for their needs.
  • Prepared individual dietary menus based on patients' medical conditions, physical health, preferences, and distastes.
  • Prepared meals according to instructions and allergies.
  • Inspected special diet trays to ensure they comply with the dietary restrictions.
  • Delivered meals and food trays to patients at predetermined times.
  • Did laundry for patients.
  • Cleaned food stations and washed dishes and silverware.
  • Stocked ingredients and monitored inventory.
  • Helped maintain kitchen equipment and appliances.
  • Organized and adjusted tables for dining areas, paying special attention to cleanliness and ease of use.
  • Checked dates/cleaned out leftover food in the fridge/freezers to ensure nothing was expired and met within the food handlers safety.

Kennel Attendant

Veterinary Center of Liberty
04.2019 - 02.2021
  • Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
  • Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
  • Demonstrated a strong commitment to animal care by working flexible hours, including nights, weekends, and holidays as needed.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases, and reported any concerns to veterinarians.
  • Promoted pet safety through proper handling techniques, minimizing risk of injury or distress for both staff and animals.
  • Assisted in the training of new staff members by sharing knowledge and expertise in kennel operations and animal care procedures.
  • Contributed to a positive workplace atmosphere by maintaining open communication with team members and proactively addressing issues or concerns.
  • Streamlined daily routines by developing efficient systems for feeding, walking, cleaning, and medicating multiple animals throughout the day.
  • Exceeded client expectations through diligent attention to special requests or accommodations made for individual pets during their stay at the facility.
  • Provided engaging activities for animals to promote physical fitness and mental stimulation, resulting in happier, healthier pets.
  • Collaborated with veterinary professionals to administer medications or treatments as needed, ensuring optimal animal health outcomes.
  • Performed full baths on dogs and cats including brushing their coats, nails trims, expressing anal glands, cleaning ears, and providing other types of basic care.
  • Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
  • Organized files of clients.
  • Prepared specimens for lab analysis to check for specific diseases.
  • Broke up fights in daycare/determined what types of dogs could be around each other.

Education

Accelerated Program-6 Months in Dental Assisting - Dental Assisting

Concorde Career Institute
3239 Broadway Blvd Kansas City, MO 64111
05-2025

High School Diploma -

Liberty North High School
Liberty, MO
05-2018

Skills

  • MS Office, Word, Excel, Powerpoint
  • Dexis Radiograph software
  • Bleaching Tray Fabrication
  • Composite Restoration
  • Custom Tray (light cured)
  • Dental Terminology Knowledge
  • Fluoride Application
  • Dentrix Knowledge
  • Alginate Impression
  • Charting; Computer and Paper
  • Coronal Polishing
  • Dental Dam Application
  • Fabricate temporary crowns and bridges (Polycarb and Custom)
  • Front Office Procedures and Customer Service skills (filing, receiving patient calls)
  • Instrument Tray Setup
  • Operatory Infection Control
  • Placement of Gingival Retraction Cord
  • Radiographs (Dexis digital, panoramic, parallel and bisecting technique)
  • Seating and dismissing patients
  • Tofflemire placement and removal
  • Preparation & mixing of cavity liners, varnishes, and cements
  • Sealant application
  • Sterilization technique
  • Suture removal
  • Animal Care/Animal Restraint
  • Shipping & Receiving
  • iOS
  • Food handling
  • Kennel Management
  • Caregiving
  • Customer service
  • Leadership

Certification

  • HIPAA
  • CPR
  • Dean's list
  • Vivalearning Webinar Certificates
  • OSHA
  • Radiology
  • President's List

Languages

English
Native or Bilingual

Timeline

Amazon Delivery Driver

Amazon DSP
09.2022 - Current

Stocker/Receiver/Shipping Associate

Cardinal Health Warehouse
11.2021 - 08.2022

Dietary Aide/Health Care Cook

Norterre-Estoria
03.2021 - 01.2022

Doordash Driver

Doordash
12.2020 - 02.2024

Kennel Attendant

Veterinary Center of Liberty
04.2019 - 02.2021

Accelerated Program-6 Months in Dental Assisting - Dental Assisting

Concorde Career Institute

High School Diploma -

Liberty North High School

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Hayley Hendrick