HAYLEY K. DIEGTEL
Reston,VA
Summary
Dynamic procurement specialist with proven expertise in Microsoft Dynamics Navision ERP System and exceptional vendor relationship management skills. At Government Scientific Source, streamlined purchase order processes for critical government labs, enhancing efficiency and compliance. Demonstrates strong proficiency in Microsoft 365 Applications and a commitment to maintaining high accuracy and client satisfaction. Communicative purchasing agent with several-year background in procurement, evaluating material quality and securing services of suppliers and manufacturers. Consistently maintains accurate sales and purchasing reports for forecasting and cost tracking. Energetic and hardworking individual with high attention to detail and purchasing budget drafting capabilities. Resourceful Purchasing Agent skilled in navigating complex negotiations to secure the best deals. Known for productivity and efficiency in task completion, with specialized skills in supply chain management, cost reduction strategies, and vendor relations. Excels using critical thinking, problem-solving abilities, and effective communication to meet organizational procurement goals.
Overview
4
4
years of professional experience
Work History
Purchasing Agent
Government Scientific Source
01.2023 - Current
- Proficient use of Microsoft Navision, Outlook, and Excel
- Place Purchase orders for items that will go to Government entities such as laboratory products, machinery, science consumables
- Put in order confirmations for POs in Navision by: inputting delivery dates, inputting tracking information, ensuring items and pricing matchup between the PO and order confirmation
- If pricing does not match up with order confirmation, reach out to the CSR where they will approve with end user
- Make sure delivery address is correct
- Place approximately 30-40 Purchase Orders per day to my vendors (Sigma, Millipore, Bel Arts, Thorlabs etc.)
- These items get sent to Government labs and facilities like the NIH, EPA, DOE, Los Alamos National Lab, Lawrence Berkeley National Lab, ETC
- Ensure order minimums are met for vendors before creating POs: Combine multiple sales orders to meet order minimums that go to the same warehouse
- Make sure Purchase Orders are confirmed within 24-48 hours of placing
- Request updates from vendors regarding items on backorder/not received
- Ensure necessary usage forms are completed by end user for restricted/schedule DEA Items
- Complete reseller forms for items being delivered to our warehouses to comply with export control laws and regulations
- Process RMA’s/returns
Front Desk Staff
Virginia Dental Solutions
06.2022 - 11.2022
- Implement HIPAA protocols and procedures throughout daily operations
- Monitoring our records email, putting x-rays and appropriate medical records from other practices into patients’ charts, as well as designating patient letters from specialty practices to their doctors for approval
- Collecting money from patients at the end of their visit if they got fillings or a crown, as well as collecting patient balances after insurance has been processed
- Verifying patient demographics and insurance at the end of visit
- Maintain 100% availability for answering incoming phone calls related to scheduling appointments, as well as addressing patient questions and concerns
- Completing confirmation calls for patient appointments and 6-month cleanings 2 days out to ensure that if patients cancel, that spot can be filled from the wait list of people waiting to get in
- Answering questions regarding in and out-of-network dental insurance providers
- Call patients’ pharmacies for prescription refills after getting doctors’ approval
Medical Receptionist
Arthritis and Sports Orthopedics
09.2020 - 09.2021
- Implement HIPAA protocols and procedures throughout daily operations
- Utilize NextGen software to schedule appointments and relay messages from patient charts to Physician Assistants (PA) and Doctors
- Communicate with patients regarding their medical information and ensure that PHI is handled in a private and secure manner
- Utilize Televox software to review transmission logs for patient appointment reminders
- Address failed transmission logs for appointment reminders and provide patients with the ability to set up reminders using their mobile phones
- Cross-trained newly hired individuals on the roles and responsibilities of being a front desk receptionist
- Provide all guests with a warm, welcoming, and memorable experience as they enter and exit the office
- Verify accepted insurance coverage for all patients and enter patient demographic information accurately
- Provide a continuum of care by securely transfer patient information to recommended healthcare providers
- Process all payment information (co-pays and account balances)
- Check patients into their appointments and, when necessary, check patients out of their appointments and provide them with commentary front their doctor along with scheduling follow-up appointments
- Maintain 100% availability for answering incoming phone calls related to patient concerns and questions
Education
Bachelor of Science - Health Services Administration, General Business
James Madison University
06.2020
Skills
- Microsoft Dynamics Navision ERP System
- Vendor relationship management
- Procurement software proficiency
- Order tracking
- Microsoft 365 Applications
- MS Word
- MS Outlook
- MS Excel
- NextGen EHR System
- OpenDental EHR System
- MS Powerpoint
- Zoominfo
- Order data entry
Volunteer Experience
- Volunteer, Avante (Curis) Nursing home, 09/18, 12/18
- Volunteer, Blue Ridge Area Food Bank, 03/19, 10/19
- Volunteer, Mission trips, Washington, D.C., 06/12, Boston, MA, 07/14, Johnstown, PA, 07/12, New Jersey, Hurricane Sandy relief work, 07/13
- Volunteer, International Trip, Port Margot, Haiti, 08/15
Ideal Positions
- Purchasing
- Logistics
- Procurement
Timeline
Purchasing Agent
Government Scientific Source
01.2023 - Current
Front Desk Staff
Virginia Dental Solutions
06.2022 - 11.2022
Medical Receptionist
Arthritis and Sports Orthopedics
09.2020 - 09.2021
Bachelor of Science - Health Services Administration, General Business
James Madison University
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