Hayley Lambert
Seymour,MO
Summary
I'm highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I have excellent customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Soil Conservation Technician
Natural Resource Conservation Service
Hartville, MO
03.2021 - Current
- Conducted field investigations to assess soil characteristics, water flow, vegetation, land use, and other factors related to soil conservation.
- Provided technical support for land owners regarding best management practices for protecting soils and watersheds.
- Analyzed aerial photographs and other remote sensing data sources to identify areas at risk of severe erosion or sedimentation problems.
- Assisted in the preparation of grant proposals seeking funding for new programs or initiatives related to soil conservation efforts.
- Monitored and reported on soil erosion and sedimentation control practices.
- Assisted in the development and implementation of conservation plans.
- Inspected agricultural practices to ensure compliance.
- Communicated effectively with public to answer questions about forestry, conservation and sustainability.
- Worked with surveying teams to plan terraces, grassed waterways, pipelines, and tanks.
- Trained new employees.
- Completed work in Conservation Desktop, CART, and Pro Tracts.
Program Assistant
Natural Resource Conservation Service
Hartville, MO
10.2017 - 03.2021
- Collaborated with other departments to ensure smooth delivery of services for program participants.
- Provided technical assistance to program participants by responding to inquiries via phone or email.
- Created informational materials about programs and services available to the public.
- Monitored progress on project timelines associated with each program activity or initiative.
- Maintained detailed records of all program activities, data collection, and evaluation results.
- Produced well-written, comprehensive reports and documents.
- Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
- Handled incoming calls and directed callers to appropriate department or employee.
- Maintained positive working relationship with fellow staff and management.
- Assisted with set up for social events and food deliveries.
- Received and distributed mail, letters and packages.
- Maintained front desk to provide positive first impression.
- Encouraged and improved cross-department internal communication.
- Answered phones and routed voicemails to respective employees.
Certified Nursing Assistant
Rocky Ridge Manor
Mansfield, MO
02.2015 - 12.2017
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Responded quickly to emergency situations involving sudden illness or injury.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Participated in educational programs related to nursing assistant skills development.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
Carhop Server
Sonic
Ava, MO
08.2013 - 02.2015
- Verified the accuracy of guest orders prior to delivery or pickup.
- Ensured that all orders were accurate and complete before serving them to customers.
- Maintained knowledge of menu items, specials, promotions, pricing, and preparation methods.
- Provided excellent customer service by addressing customer concerns promptly and efficiently.
- Managed multiple orders simultaneously, optimizing delivery time and customer satisfaction.
- Processed payments, handling cash and credit transactions with precision.
Education
High School Diploma -
Mansfield High School
Mansfield, MO05-2014
Skills
- Team Collaboration
- Time management abilities
- Self Motivation
- Problem-solving abilities
- Attention to Detail
- Organizational Skills
- Excellent Communication
- Administration and management
- Multitasking
- Relationship Building
- Continuous Improvement
References
References available upon request.
Timeline
Soil Conservation Technician
Natural Resource Conservation Service
03.2021 - Current
Program Assistant
Natural Resource Conservation Service
10.2017 - 03.2021
Certified Nursing Assistant
Rocky Ridge Manor
02.2015 - 12.2017
Carhop Server
Sonic
08.2013 - 02.2015
High School Diploma -
Mansfield High School
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