Summary
Overview
Work History
Education
Skills
Timeline
Generic
Hayley Larson

Hayley Larson

Spokane Valley

Summary

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Overview

6
6
years of professional experience

Work History

Office Manager

Beauty At The Lake
02.2023 - Current
  • Oversaw daily operations of a high-volume medical spa, ensuring smooth workflow between front desk, clinical staff, and management.
  • Managed scheduling for providers and coordinated client appointments, optimizing calendar efficiency and minimizing downtime.
  • Supervised and trained front desk staff, fostering a professional and customer-focused environment.
  • Handled client relations, resolved complaints, and maintained a high level of client satisfaction and retention
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

Cashier/Food Preparation Worker

Taco Works Best Ave
08.2020 - 02.2023
  • Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
  • Organized cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.

Owner

Saddles and Lace Boutique
01.2020 - 02.2023
  • Created a comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
  • Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
  • Prepared yearly and quarterly budgets as well as effective strategies to consistently meet financial targets.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

Sales associate

Buckle
02.2019 - 08.2020
  • Greeted customers and helped with product questions, selections and purchases.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

Esthetics license -

Headmasters
Coeur D'Alene, ID
10.2020

Diploma - undefined

Tonasket High School
Tonasket, WA
06.2018

Skills

  • Sales Experience
  • Superior attention to detail
  • Time management
  • Great leader & mentor
  • Administrative support
  • Clear oral/written communication
  • Customer relations
  • Scheduling and calendar management
  • Driven and ready to learn new skills

Timeline

Office Manager

Beauty At The Lake
02.2023 - Current

Cashier/Food Preparation Worker

Taco Works Best Ave
08.2020 - 02.2023

Owner

Saddles and Lace Boutique
01.2020 - 02.2023

Sales associate

Buckle
02.2019 - 08.2020

Diploma - undefined

Tonasket High School

Esthetics license -

Headmasters