HAYLEY RAMEY
OLMSTED TOWNSHIP
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities and learn new skills. Experienced in conflict resolution, critical thinking, report writing and communication.
Overview
14
14
years of professional experience
Work History
Police Officer
MetroHealth
06.2025 - Current
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Trained new officers on procedures, policies, and effective policing techniques.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
Logistics Coordinator
Cleveland Cliffs
03.2023 - 06.2025
- Coordinate shipments and receipts, ensuring timely delivery and inventory accuracy.
- Streamlined logistics processes, enhancing efficiency and reducing errors.
- Utilize ERP systems for precise inventory management and tracking.
- Resolve shipping discrepancies, minimizing delays and optimizing customer satisfaction.
Police Officer
City Of Cleveland
07.2014 - 04.2022
- Ensured public safety and reduced crime rates through proactive patrolling and community engagement.
- Collaborated with local agencies to improve emergency response times and enhance public trust.
- Investigated incidents, leading to successful resolution and improved community relations.
- Analyzed crime trends to develop effective strategies, resulting in a safer environment.
- Provided crisis intervention and conflict resolution services, supporting diverse community members during critical situations.
- Streamlined incident reporting procedures, reducing documentation time while maintaining accuracy and detail in criminal case files.
Bartender
Wexlers Tavern
11.2012 - 06.2014
- Implemented inventory tracking system to reduce waste and optimise stock levels, resulting in improved cost management.
- Streamlined beverage service operations while maintaining detailed inventory records, leading to reduced wastage and enhanced stock management.
- Coordinated with kitchen staff to ensure seamless service delivery during peak hours, maintaining high service standards and guest satisfaction.
- Mentored new staff members in service protocols and cocktail preparation techniques, fostering a collaborative team environment.
Bank Teller
Key Bank
09.2013 - 05.2014
- Processed customer transactions efficiently, enhancing service speed and accuracy.
- Resolved account discrepancies, improving customer satisfaction and retention rates.
- Utilized banking software to manage cash flow, ensuring balanced daily transactions.
- Collaborated with team to streamline operations, resulting in improved branch performance.
- Identified sales opportunities, contributing to increased product adoption.
- Streamlined customer service operations by managing multiple transactions simultaneously while maintaining security protocols and compliance standards.
Server Shift Leader
Cleats Club Seat Grille
05.2011 - 09.2013
- Supervised daily operations, ensuring seamless service and customer satisfaction.
- Trained and mentored new staff on menu knowledge and service protocols.
- Coordinated with kitchen staff to maintain timely food preparation and delivery.
- Resolved customer complaints promptly to uphold quality service standards.
Education
HIGH SCHOOL DIPLOMA -
Parma Community High School
Parma, Ohio05.2011
HOBBIES
I love spending time with family and friends, staying physically active and reading books.
Awards
- Medal of Heroism from Cleveland Ohio Division of Police
- Life Saving Award from outside agency, Cleveland Metroparks Ranger Department
- Life Saving Award from Blue Line Unlimited
- Multiple Commander Recognitions
Timeline
Police Officer
MetroHealth
06.2025 - Current
Logistics Coordinator
Cleveland Cliffs
03.2023 - 06.2025
Police Officer
City Of Cleveland
07.2014 - 04.2022
Bank Teller
Key Bank
09.2013 - 05.2014
Bartender
Wexlers Tavern
11.2012 - 06.2014
Server Shift Leader
Cleats Club Seat Grille
05.2011 - 09.2013
HIGH SCHOOL DIPLOMA -
Parma Community High School