Hayley Malcolm
Silicon Valley,CA
Summary
Enthusiastic leader bringing 10+ years of experience in case management, training, and community facilitation. Passionate about helping individuals achieve their full potential. Hardworking, decisive, and analytical with a motivational and encouraging approach. Versatile, and well-versed while still dedicated to participating in life long learning.
Overview
9
9
years of professional experience
Work History
Behavior Interventionist
Sunnyvale School District
- Developed intervention plans based on established guidelines and individual needs
- Improved behaviors through modeling, role-playing and other effective strategies
- Provided Behavior mod support to over 20 class rooms . Sessions would involve the entire group of students or just a 1:1 support session.
- Trained teachers and staff on how to spot students in need of help and refer them for services.
Project Manager
Hope Services
01.2020 - Current
- Created learning events for agency wide trainings and developed, disseminated, and evaluated curriculum and learning objectives.
- From 2020-2022 there were 5483 unique sign-ins across all developed training sessions with each sign-in equating to 1 hour of learning.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- From 2020-2022 there were 5483 unique sign-ins across all developed training sessions with each sign-in equating to 1 hour of learning
- Managed multiple strategic projects with numerous sub-projects or workstreams
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors
- Part of a 4 member team that created a fully remote program that replicated an in-person day program for 330+ clients
- This allowed the agency to qualify and fulfill the funding standards needed to remain open during the pandemic
- This program is still currently serving clients remotely.
Program Coordinator
Hope Services
10.2017 - 01.2020
- Supervised a team of 12 Direct Support staff
- Created a weekly staff schedule, managed time cards and PTO requests
- Created and implemented a daily scheduling process for as many as 95 clients
- Responsible for quarterly reports on funding to our local regional centers
- Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
District Liaison, Mountain View Whisman School District
01.2015 - 10.2017
- Supervised a program for continued K-8 learning in partnership with the school district
- Program planned daily activities that incorporated Common Core curriculum and oversaw their implementations
- Collaborated with other departments, identifying and addressing areas needing improvement
- Collected and analyzed data and feedback to identify opportunities to improve relationship between parents, teachers,admin and our program
- Liaison between school admin/District leaders and program staff
Education
Certification - Diversity ,Equity, And Inclusion
Cornell University
Ithaca, NY2021
Bachelor of Science - Sociology
California State University East Bay
Hayward, CA2017
Associate of Arts - Sociology
Mission College
Santa Clara, CA2015
Skills
- Client file monitoring/documentation
- Generating schedules
- Vendor management
- Public speaking
- Adult learning theories
- Supporting Daily Living Needs
- Emotional Support
- Leadership training
- New hire on-boarding
- Policy and procedure improvements
- Team leadership and direction
- Performance monitoring
- Individual Recovery Plans
Accomplishments
- Utilized ABA and CBT behavioral strategies to promote adherence to care plans, adoption of healthy behaviors and engagement in self-care
- Curriculum design
- Course material creation
- Online training experience
- Generating schedules
- Vendor management
- Public speaking
- Adult learning theories
- Leadership training
- New hire on-boarding
- Policy and procedure improvements
- Team leadership and direction
- Performance monitoring
Timeline
Project Manager
Hope Services
01.2020 - Current
Program Coordinator
Hope Services
10.2017 - 01.2020
District Liaison, Mountain View Whisman School District
01.2015 - 10.2017
Behavior Interventionist
Sunnyvale School District
Certification - Diversity ,Equity, And Inclusion
Cornell University
Bachelor of Science - Sociology
California State University East Bay
Associate of Arts - Sociology
Mission College
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