Summary
Overview
Work History
Education
Skills
3 References
Reasons why I am looking for a job
About me
Timeline
Generic
Hayley Mariah Lopez

Hayley Mariah Lopez

Pampa,US

Summary

Cashier with strong mathematical abilities to calculate and verify totals who is tech-savvy and well-versed in POS operations. Dedicated team member with excellent communication skills and a pleasant demeanor. When it comes to answering customers' questions and recording order information, professionalism is essential. Hardworking Cashier with a strong background in stressful environments, as well as a high level of accuracy and efficiency. Responsible Cashier with experience handling money, restocking merchandise, and assisting customers with product identification. Capable of accurately taking order information and quickly serving customers. Exceeding customer expectations to increase customer loyalty and retention is something I'm passionate about.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

4
4
years of professional experience

Work History

Cashier

Food King
05.2023 - 12.2023
  • Kept well-stocked cashier lanes and store shelves to promote strong sales.
  • Help customers by guiding them and answering their questions.
  • Am in charge of issuing receipts, refunds, change, and tickets.
  • Helping people live healthier lives by promoting and selling natural/organic foods and wellness products.
  • Am in charge of taking orders from customers.
  • Counted the cash in the register drawer at the start and end of each shift.
  • Counted the cash in the register drawer at the start and end of each shift.
  • Checked customer prices and processed sales by scanning barcodes.
  • Counted cash in the register drawer to keep the register balanced at the start and end of each shift.
  • Put things on shelves and organize them.
  • Reconciled the cash drawer, accounting for errors and resolving discrepancies at the start and end of each shift.
  • Credit cards, checks, gift cards, and coupons were all processed by me.
  • Reconciled the cash drawer, accounting for errors and resolving discrepancies at the start and end of each shift.
  • Label items with accurate prices and make sure that any price changes are handled quickly.
  • Greeted customers with a smile and offered prompt and dedicated assistance.
  • Provided attentive and skilled assistance to all customer needs.
  • Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors.
  • Aided loss prevention goals by taking proactive measures such as scanning shopping carts and keeping track of customer behavior.
  • Wrapped and bagged items for customers to protect them from damage and make them easier to transport.
  • Kept an eye on self-checkout systems and offered assistance or intervention as needed.
  • New product registration and pricing
  • Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans.
  • Handled customer complaints and took the necessary steps to resolve their problems.
  • Reconciled the cash drawer, accounting for any errors and resolving discrepancies to maintain accuracy at the start and end of each shift.
  • Was in charge of processing payments for items that were sold.
  • Kept drawers accurate, current, and secure by checking bills for counterfeit markers, storing large bills, and keeping adequate change.
  • Earned customer loyalty by interacting with them in a friendly manner and remembering their orders.
  • Trained team members to work as cashiers in accordance with company policies and procedures.
  • Keep track of my cash accounts on a daily basis.
  • Cleaned the work areas, glassware, and silverware on a regular basis throughout each shift.
  • Help customers by providing information and resolving any issues they may have.
  • Customers are greeted and I assist them with their needs.
  • Used counterfeit pens to check bills and examined coins to spot and reject foreign currency.
  • Identified damage to items and collaborated with the supervisor to ensure that returns were processed quickly.

Cashier

Walmart Pharmacy
02.2021 - 05.2023
  • Kept the pharmacy shelving and work areas clean and organized.
  • Followed proper pharmacy and general safety procedures and standards on a regular basis.
  • Restocked pharmacy shelves with current merchandise to ensure that peripheral sales remained consistent.
  • Kept proper inventory levels, rotated stock, and complied with prescription drug recalls right away.
  • Was responsible for a variety of pharmacy operations with a strong focus on accuracy, efficiency, and service quality.
  • Double-checked patient data and billing information in order to identify and correct erroneous bills caused by system errors.
  • Took part in inventory audits for prescription pharmaceuticals and over-the-counter products.
  • Helped patients save money on their medical bills by suggesting generic alternatives to prescription medications.
  • Was very careful to keep customer and patient information private.
  • Followed state and federal record-keeping guidelines for legend drugs and controlled substances.
  • Kept an eye on things.
  • Processed cash register transactions for new and refilled prescription orders quickly and efficiently.
  • Answered and screened phone calls for the staff pharmacist in a friendly and efficient manner.
  • Ensured that proper pharmacy and general safety procedures and standards were followed, as well as that the department was kept clean.
  • Dealt with customer issues, complaints, and questions in a professional manner.
  • Followed all workplace safety and customer confidentiality regulations.
  • Established
  • Kept track of everything.
  • Double-checked and double-verified customer and insurance provider information.
  • Recommendation

Sales Associate

Murphy USA
08.2019 - 02.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to achieve monthly sales targets.
  • Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
  • Increased customer loyalty with personalized shopping experiences and attentive service.
  • Managed inventory levels of tobacco products, ensuring proper stock availability for customer demands.
  • Conducted age verification checks diligently for all tobacco product purchases in adherence to legal requirements.
  • Assisted customers in locating and selecting tobacco products, ensuring a positive shopping experience.
  • Educated customers about various tobacco products to help them make informed purchasing decisions.
  • Maintained clean and orderly work station.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
  • Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
  • Maintained a clean and organized store environment for improved customer experience.
  • Managed inventory and restocked shelves as needed to maintain adequate product availability.
  • Handled customer complaints promptly and professionally, resolving issues to their satisfaction.
  • Replenished products on shelf, rotated products and confirmed adherence to code dating procedures.
  • Completed end-of-shift paperwork accurately and promptly for seamless handoff between shifts.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Rang up customers' orders by scanning products and keying prices into register.
  • Assisted in maintaining back room operations by unloading deliveries.
  • Built trustful relationships with customers to encourage return visits.
  • Facilitated sales of services and goods.
  • Followed strict security protocols during shift changes and cash drops to prevent theft or loss incidents.
  • Educated customers on promotional offers and loyalty programs, increasing participation rates and repeat business.

Education

GED -

GED Testing Services LLC
1850 M Street NW, Suite 540 Washington, D.C. 20036

Skills

  • Cold calling
  • Customer direction
  • Cash drawer balancing
  • Shelf-cleaning
  • Coupons and gift cards
  • Excellent verbal communication
  • Money management
  • Customer service
  • Coin counting
  • Cash Handling
  • Cleaning and sanitizing
  • Store merchandise handling
  • Cash register operations
  • Cash handling policies
  • Store cleanliness and appearance
  • Upselling
  • Product recommendations
  • Sales
  • Receipt and refund issuance
  • Order taking
  • Check cashing
  • Cleanliness
  • Payment processing
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Customer relations
  • Written and verbal communication
  • Professionalism and courtesy
  • Cash register systems
  • Cash handling expertise
  • Product restocking
  • Conflict resolution
  • Product knowledge
  • Refunds and exchanges
  • Issue resolution
  • Complex Problem-solving
  • Merchandise restocking
  • Payment collection
  • Refund handling
  • Guest inquiries
  • ID verification
  • Attention to detail
  • Currency counting
  • Order packaging
  • Decision making aptitude
  • Sales expertise
  • Daily reporting
  • Retail merchandising
  • Drawer balancing
  • Returns processing
  • Point of sale operation
  • Order verification
  • Reports and documents
  • Fraud prevention awareness
  • Loss prevention
  • Identification checks
  • Liquor regulations and compliance
  • Spirit, wine, and beer expertise
  • Organizational growth
  • Clear communication
  • Basic math
  • Upselling techniques
  • Sales transactions
  • Promotions and discounts
  • Receipt handling
  • Online orders preparation
  • Ordering and stocking
  • Gift card handling
  • Dependability and reliability

3 References

Murphy USA store manager

Debra Epperson

(806) 662-8533


Candace Parks

Friend/Walmart Co Worker

(806) 486-3687


Tanya Doan

Friend/Murphy USA Co Worker

(806) 410-7661

Reasons why I am looking for a job

Seeking career growth

Financial stability

Job satisfaction

Work life balance

About me

  • Hayley Mariah Lopez
  • 28 years old
  • Born 11/26/1996
  • Married
  • 3 bonus kids
  • Pampa Tx 79065
  • Stay at home mom

Timeline

Cashier

Food King
05.2023 - 12.2023

Cashier

Walmart Pharmacy
02.2021 - 05.2023

Sales Associate

Murphy USA
08.2019 - 02.2021

GED -

GED Testing Services LLC

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Hayley Mariah Lopez