Hayley McClellan
Traverse City
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Shift Leader
Playa Bowls
09.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Managed inventory levels to prevent stock shortages, conducting regular audits and ordering supplies as needed.
Kennel Assistant
Suttons Bay Animal Hospital
08.2023 - 04.2025
- Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
- Assisted with grooming services such as bathing, brushing, nail trimming, and ear cleaning for improved pet hygiene and health.
- Maintained detailed records of each animal''s care, including feeding schedules, exercise routines, and any special requirements.
- Completed animal intakes to board animals, labeling all home items and toys properly.
- Demonstrated strong multitasking abilities by managing multiple responsibilities simultaneously, including animal care, client interactions, and administrative duties.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
Barista
Third Coast Bakery
05.2019 - 03.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Education
No Degree - Associate Sci/Arts Degree
Northwestern Michigan College
Traverse City, MI06-2026
High School Diploma -
SOS Learning Lab
Traverse City06-2022
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Flexible schedule
- Training assistance
- POS system operation
- Inventory counts
Timeline
Shift Leader
Playa Bowls
09.2024 - Current
Kennel Assistant
Suttons Bay Animal Hospital
08.2023 - 04.2025
Barista
Third Coast Bakery
05.2019 - 03.2021
No Degree - Associate Sci/Arts Degree
Northwestern Michigan College
High School Diploma -
SOS Learning Lab
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