Hayley McGlynn

• Assisted in medication preparation and dispensing, ensuring accuracy and compliance with regulations.
• Supported inventory management by tracking stock levels and assisting with restocking medications.
• Maintained cleanliness and organization of the pharmacy workspace to promote a safe environment.
• Gained proficiency in using pharmacy management software for processing prescriptions efficiently.
• Supervised other pharmacy technicians and coordinated day-to-day assignments.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Resolved non-routine issues like third-party billing, computer system, and customer service issues.
• Coordinated verification and filling of more than 400 daily prescriptions in high-volume retail pharmacy environment.
• Supervised 8 pharmacy technicians and coordinated day-to-day assignments.

• Processed transactions accurately using point-of-sale systems to ensure efficient customer service.
• Maintained cash register balance through diligent tracking and reconciliation of daily sales.
• Assisted customers with inquiries, providing product information and resolving issues promptly.
• Trained new staff on operational procedures and customer service best practices to enhance team performance.
• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained balanced cash drawer, ensuring accurate accounting for end of each shift.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Maintained high standards of cleanliness and organization in dining areas to improve guest experience.

• Collaborated with 15-20 other kitchen staff to ensure timely food preparation and delivery during peak hours.
• Monitored compliance with health and safety regulations, fostering a safe dining environment for guests and staff.
• Adhered to food safety regulations meticulously while preparing dishes according to established recipes and presentation guidelines.
• Collaborated with kitchen staff to expedite orders accurately and efficiently during peak hours.
• Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
• Trained new employees on restaurant policies, procedures, and customer service expectations for a seamless transition into the team.
• Answered customer questions about food and beverage items and assisted with menu selections.