Hayley McMannis
Fishers,IN
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Resourceful Legal Assistant known for high productivity and efficient task completion. Possess specialized skills in legal research, document drafting, and case management. Excel in communication, time management, and problem-solving to deliver impactful support in fast-paced legal environments.
Dedicated Preschool Teacher brings high energy, early intervention knowledge and dedication to preschoolers. Focused on planning diverse activities to enrich learning and promote individual growth. Encouraging, upbeat and motivated to positively impact students.
Dedicated professional committed to optimal patient care and assisting medical staff with critical support. Expert in collecting specimens, cleaning rooms, and managing dietary needs. Service-focused professional possessing exceptional organizational abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Big Red Liquors
Noblesville, IN
07.2024 - Current
- Processed credit card transactions quickly and securely.
- Provided accurate information about products, prices and services.
- Demonstrated product features and benefits for customers' needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Assessed customer needs to provide assistance and information on product features.
- Answered incoming telephone calls to provide store, products and services information.
- Answered store and merchandise questions and led customers to wanted items.
- Upsold additional items based on customer interests and needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Organized store by returning merchandise to proper areas and restocked displays.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Tracked sales performance metrics to identify trends in market place.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Organized stockroom shelves according to size, color or style.
- Received and displayed product shipments on store retail shelves upon delivery.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
- Maintained up-to-date knowledge of store merchandise and policies.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Maintained cleanliness of store environment including floors, windows, displays.
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Legal Assistant
Nelson & Frankenberger
Carmel, IN
03.2023 - 06.2024
- Conducted thorough research and review of case information to assist attorneys.
- Handled telephone calls, meeting plans and conference organization requirements.
- Processed closing documents and transactional documents for legal review.
- Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
- Filed clients' legal documents in relevant courts for processing.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Delivered subpoenas and coordinated law office activities.
- Ensured that all paperwork was properly filed according to established procedures.
- Scanned physical documents into electronic format for storage in a secure database system.
- Organized legal documents in company filing systems and databases.
- Filed pleadings and appeals with court clerks to expedite trial proceedings.
- Maintained client confidentiality in all matters.
- Processed incoming mail on a daily basis.
- Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
- Answered phones promptly while providing courteous customer service.
- Updated databases with new information received from attorneys or clients.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked effectively in team environments to make the workplace more productive.
Lead Teacher, Toddler Room
Kidzpoint Academy
Fishers, IN
10.2022 - 04.2023
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Supervised children in classroom and playground settings, ensuring their safety and well-being.
- Created and maintained a clean, organized, and stimulating environment conducive to learning.
- Responded promptly to parent inquiries regarding their child's well-being or academic progress.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Prepared educational materials and resources that support curriculum objectives.
- Implemented hands-on, play-based strategies for experiential learning.
- Encouraged children's curiosity and exploration through interactive learning activities.
- Engaged with children on individual basis to build positive, trusting relationships.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Read stories to children and taught painting, drawing, and crafts.
- Utilized educational software and technology to enhance learning experiences.
- Developed age appropriate lesson plans that incorporate creative activities such as art, music, dramatic play and outdoor exploration.
- Maintained accurate records of student progress and development.
- Observed behavioral issues to alert parents or guardians.
- Assisted children with daily routines, including toileting, feeding, and nap times.
In Home Health Care Aide
Independant Adult Day Centers
Fishers, IN
02.2021 - 11.2022
- Documented care provided and submitted notes to supervisor.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Massaged patients or applied liniment, alcohol rubs or heat-lamp stimulation.
- Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
- Documented patient status and reported changes in care needs.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Assisted with client personal care needs to foster independence and well-being.
- Accompanied patients on errands such as grocery shopping or trips to the post office.
- Helped maintain a safe environment by removing tripping hazards, checking smoke detectors and providing assistance with walking aids if needed.
- Provided companionship to patient by engaging in conversation and playing games.
- Improved patient outlook and daily living through compassionate care.
- Observed any changes in behavior or physical condition of the client and reported them to supervisor.
- Transported patient to medical appointments using wheelchair or motorized scooter when necessary.
- Ensured that all safety standards are met while providing care in the home setting.
- Assisted clients with bathing, dressing and incontinence care.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
Education
High School Diploma -
Fishers High School
Fishers, IN07-2020
Skills
- Upselling
- Promotional support
- Retail loss prevention
- Brand promotion
- Merchandising
- Building rapport
- Case management
- Task prioritization
- Legal terminology
- Client billing
- Legal document preparation
- Motion preparation
- Positive reinforcement
- Lesson implementation
- Group and individual instruction
- Child development expertise
- Motor skills development
- Parent-teacher communication
- Documenting behaviors
- Light housekeeping
- Maintaining privacy
- Bathing assistance
- Medical terminology
- Supporting personal needs
Certification
- tobacco license
- liquor license
- CPR Certified
Timeline
Sales Associate
Big Red Liquors
07.2024 - Current
Legal Assistant
Nelson & Frankenberger
03.2023 - 06.2024
Lead Teacher, Toddler Room
Kidzpoint Academy
10.2022 - 04.2023
In Home Health Care Aide
Independant Adult Day Centers
02.2021 - 11.2022
High School Diploma -
Fishers High School
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