Hayley Mennella

• Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
• Inspected pool equipment and verified proper functionality to maintain safety standards.
• Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.

• Provided attentive care to a stable of 20+ horses each day. Including feeding, exercising, grooming etc.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

• Increased client satisfaction by providing personalized support and progress monitoring.
• Collaborated with multiple teams to develop comprehensive feeding plans for athletes.
• Facilitated workshops and seminars, expanding the knowledge base of clients and peers in performance feeds and supplements.
• Established trusting relationships with clients, promoting open communication during all feeding trials.
• Collaborated with nutritionists on creating customized meal plans, optimizing athletes'' diets for peak performance.
• Enhanced athlete performance by developing and implementing customized feeding programs.

• Mostly taught students between the ages of three and ten. Worked from the ground up teaching horsemanship and ground manners.
• Provided one-on-one training to help students reach their full potential with their riding goals, providing constructive feedback to support their growth.

• Contributed to the overall success of the equine facility by consistently providing high-quality care, resulting in a well-maintained stable environment.
• Provided specialized care for injured or ill horses, facilitating their recovery process. Worked alongside veterinarians as well as administering medications daily to those that needed it.
• Maintained proper horse handling techniques.
• Enhanced horse well-being by providing daily grooming.