Experienced office professional with a strong background in customer service and administrative support. Excels in managing multiple tasks , communication, and maintaining an organized office environment.
Overview
9
9
years of professional experience
Work History
Office Assistant
Lookout Mountain Concierge LLC
07.2024 - Current
First point of contact for all customers and potential clients.
Monitor and respond to all inquiries via phone, email, or social media.
Prepared and edited documents. Update client reservation calenders.
Storage Manager
Sedro Woolley Mini Storage
08.2019 - 05.2024
Assisted customers with storage rentals, retail orders and returns in a timely and professional manner.
Customer service manager.
Managed daily office operations for 400 storage units. Primary vendor contact. Duties included Inventory, orders, stocking retail space and email correspondence.
Rental Assistant /Airbnb Host
Seaver Family LLC
09.2015 - 06.2019
Assist property owner with local management and marketing of 3 properties
Customer service, check in guests and assist guests with onsite issues. Serve as local contact for property owner and guests.
Schedule vendors and follow up with personnel to ensure tasks are completed. Manage reservations.
Education
Bachelor of Arts - Social Psychology
Brooks College
Long Beach, California
Skills
Customer Service
Administrative / Organizational
Communication / Phone
Computer / Office Suite
Timeline
Office Assistant
Lookout Mountain Concierge LLC
07.2024 - Current
Storage Manager
Sedro Woolley Mini Storage
08.2019 - 05.2024
Rental Assistant /Airbnb Host
Seaver Family LLC
09.2015 - 06.2019
Bachelor of Arts - Social Psychology
Brooks College
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