Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Hayley Moulden

Columbia,MO

Summary

Dynamic professional with a proven track record in early childhood development and crisis management, honed across roles from Daycare Worker at Over the Rainbow Child Care to Receptionist at Sandra Ross Salon. Expert in fostering interpersonal relationships and continuous improvement, achieving significant advancements in client and child satisfaction. Skilled in activities planning and partnership development, ensuring safety and positive outcomes in fast-paced environments. Mission-oriented Youth and Family Minister successful in developing robust youth ministry programs and serving as positive role model. Highly accomplished in helping youths strengthen personal relationships with God and while providing growth opportunities. Talent in program administration, operations management and spiritual leadership.

Overview

6
6
years of professional experience

Work History

Daycare Worker

Over the Rainbow Child Care
08.2023 - Current
  • Monitored entrances and exits to maintain safety and organized environments.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Distributed food, napkins, and beverages in preparation for snack time.
  • Encouraged good behaviors using positive reinforcement methods.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.

Pet Groomer

All Dogs N Cats
01.2022 - 06.2022
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Consulted with veterinarians to diagnose problems and administered prescribed treatments.

Rock Climbing Guide

Upper Limits Rock Climbing Gym
11.2019 - 06.2020
  • Assisted with adventure education trip preparation by rigging rafts, preparing food, and planning routes.
  • Managed bookings, transactions and other administrative tasks to foster excellent customer experiences.
  • Delivered effective safety debriefings to guests to promote safe environment.
  • Facilitated programs for corporate and social groups in hiking, mountain biking, court activities and team building events
  • Offered physically and emotionally safe and supportive environment for education, cooperation and fun utilizing hands-on activities to foster individual growth.
  • Engaged positively with patrons and staff members, displaying enthusiasm and knowledge of travel areas.

Receptionist

Sandra Ross Salon
08.2018 - 07.2019
  • Responded to inquiries from callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.

Education

Bachelor of Arts - Communication

University of Missouri - Columbia
Columbia, MO
05.2025

High School Diploma -

Francis Howell North High School
Saint Charles, MO
05.2021

Skills

  • Activities Planning
  • Social and academic development
  • Early Childhood Development
  • Age-Appropriate Activities
  • Interpersonal Relationships
  • Volunteer Management
  • Youth ministry
  • Social media proficiency
  • Partnership Development
  • Crisis Management
  • Continuous Improvement

Accomplishments

  • Supervised team of 20 members.
  • Collaborated with team of 4 in the development of growing a teen ministry.
  • Experienced two years of youth and family ministry by being a intern for the Gateway City Church, St. Louis, MO.


Interests

- I am interested in relational communication

- I am interested in being a part of peoples lives and getting to see hearts change

- I am interested in being a part of a team that agree on values and purpose

- I am interested in enjoying my job because it will be my calling

Timeline

Daycare Worker

Over the Rainbow Child Care
08.2023 - Current

Pet Groomer

All Dogs N Cats
01.2022 - 06.2022

Rock Climbing Guide

Upper Limits Rock Climbing Gym
11.2019 - 06.2020

Receptionist

Sandra Ross Salon
08.2018 - 07.2019

Bachelor of Arts - Communication

University of Missouri - Columbia

High School Diploma -

Francis Howell North High School

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Hayley Moulden