Hayley Netzel

• Recruited and informed customers on new business while advocating healthier products.
• Quickly picked up coffee training and education.
• Helped create business ideas and opportunities with owner and other employees.
• Performed opening and closing duties such as deep cleaning coffee machines, stocking supplies, making sure next shift was prepared for greatness, etc.

Laid off due to overhiring

• Stepped in to continue grandparents timeless and compassionate business reputation after their passing.
• Maintained over 80 years of customer satisfaction with abiding recipes, service, care, and commitment.
• Monitored expiration dates on food items for freshness assurance purposes.
• Livened up business by attempting to organize bike nights, encouraged clothing sales, and communicating with owners on newer ideas and recommendations from customers and employees.

• Maintained a positive work environment that promoted collaboration between team members, as well as training new hires.
• Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
• Kept work areas clean, neat and free of safety hazards to maximize efficiency.

• Greeted customers and provided exceptional customer service.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Maintained cleanliness of store environment including floors, windows, displays.