Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hayley Nord

Rohnert Park,CA

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.


Overview

10
10
years of professional experience

Work History

Office Manager

Able Fence Company, Inc.
06.2021 - Current


  • Established and maintained company policies and procedures.
  • Managed state and federal protocols for construction work.
  • Assisted project managers and engineers with jobs.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Managed office operations while scheduling appointments for department managers.
  • Coordinated special projects and managed schedules.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Aided CPA with tax documents.

Administrative Assistant

North Bay Insurance Brokers
04.2019 - 06.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Received and processed payments from customers.

Office Administrator, Co-Director of Entertainment, Entertainment Counselor, Coach

Rohnert Park Gymnastics
06.2014 - 04.2019
  • Interacted with customers by phone, email, or in-person to provide information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Enhanced team performance by developing and implementing effective coaching strategies.
  • Generated enthusiasm with well-executed promotional activities, leading to higher event attendance rates.


Education

Bachelor of Arts in Sociology -

Sonoma State University
12.2018

Skills

  • Quickbooks (QBO & Desktop)
  • Resolving Complex issues
  • Payroll
  • Adapting to change
  • Multitasking
  • Time Management
  • Organizing/ Leading Projects
  • Critical Decision Making
  • Office Management
  • Accounts Receivable
  • Accounts Payable
  • Payroll Processing
  • Document Management
  • Account Reconciliation

Timeline

Office Manager

Able Fence Company, Inc.
06.2021 - Current

Administrative Assistant

North Bay Insurance Brokers
04.2019 - 06.2021

Office Administrator, Co-Director of Entertainment, Entertainment Counselor, Coach

Rohnert Park Gymnastics
06.2014 - 04.2019

Bachelor of Arts in Sociology -

Sonoma State University

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Hayley Nord