Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hayley Pham

Laguna Beach,CA

Summary

Dedicated results-driven professional. Proven track record in client retention and revenue generation. Excels at client relationship building and professional correspondence. Aspires to leverage skillset to further professional growth in dynamic environments.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

Michelman & Robinson, LLP
2023.09 - 2024.07
  • The primary point of contact for all clientele and administrative inquiries.
  • In charge of the firm electronic filing system for all attorney legal documents.
  • Managed preparation and distribution of correspondence, calendars and scheduling, and meeting coordination.
  • Assisted in the preparation of court filings, pleadings, and motions.
  • Handled accounts payable and accounts receivable.
  • Answered multi-line phone system, routing calls, delivering messages to staff, and directing visitors.
  • Interacted with vendors, contractors, and professional services personnel to receive orders and direct activities.

International Relations Representative

Living Irvine International
2022.01 - 2022.12
  • Generated $120K in revenue from spearheading international client relocations to Orange County, CA.
  • Built strong relationships with international clients to best understand needs and desires, resulting in successful homestay placements.
  • Took daily client phone calls and held meetings regarding homestay programs.
  • Meticulously handled client contracts and managed client accounts.

Legal Internship

Mathew & George Law
2021.08 - 2022.01
  • Assisted in the preparation of court filings, pleadings, and motions.
  • Organized case exhibits and evidence for trial.
  • Implemented a firm-wide digital calendar system, reducing attorney scheduling conflicts.
  • Developed a systematic filing system for optimal organization of legal documents.
  • Attended legal meetings. Typed accurate legal meeting notes and distributed records to attorneys.
  • The primary point of contact for all clientele and administrative inquiries.

Administrative Legal Assistant

Mathew & George Law
2024.07 - Current
  • In charge of electronic filings, billing statements, and managing firm administrative matters.
  • Handled office scheduling and tracked deadlines.
  • Managed accounts and client records of clients, observing confidentiality.
  • Revised and finalized letters, briefs, and memos.
  • Assisted in the preparation of court filings, pleadings, and motions.
  • Phone and email correspondence liaison. Handled incoming and outgoing mail and faxes.

*Temporary agreement

Education

Bachelor of Arts - Philosophy

California Polytechnic State University-San Luis Obispo
San Luis Obispo
06.2022

Skills

  • Client Relations
  • Professional Correspondence
  • Excel spreadsheets
  • Workflow Optimization
  • Filing, Documentation, and Recordkeeping
  • Deadline-oriented
  • Calendar Management

Timeline

Administrative Legal Assistant

Mathew & George Law
2024.07 - Current

Administrative Assistant

Michelman & Robinson, LLP
2023.09 - 2024.07

International Relations Representative

Living Irvine International
2022.01 - 2022.12

Legal Internship

Mathew & George Law
2021.08 - 2022.01

Bachelor of Arts - Philosophy

California Polytechnic State University-San Luis Obispo
Hayley Pham