Hayley Quesada
Nashville,TN
Summary
Overview
10
10
years of professional experience
Work History
Executive Assistant - Temp
Honest Medical Group
07.2024 - 08.2024
- Company Overview: Healthcare start-up
- Provided comprehensive administrative support to the Chief People Officer, Chief Physician Executive, Chief Information Officer and IT PMO Director including managing dynamic calendars, communicating to general staff on behalf of Executives, coordinating high-level meetings, expense reporting through RAMP and preparing detailed travel itineraries
- Acted as Office Manager when current Office Manager WFH to oversee daily office operations, including maintaining office appearance, greeting visitors, ordering supplies and kitchen inventory
Operations Consulting Coordinator
Cella by Randstad Digital
09.2022 - 10.2023
- Expertly project managed 10 internal creative operations, marketing, and technology consultants from kickoff through delivery, utilizing our project management tool Workfront to establish seamless workflows and enhance productivity
- Developed and implemented efficient filing system, reducing document retrieval time by 30% and improving overall organization
- Developed 5+ new Standard Operating Procedures (SOPs), streamlining processes and improving efficiency when merging with Randstad
- Fostered collaboration with senior creative ops consultants and directors to create Measurement Maturity Model survey demonstrating effective teamwork with a 98% client return rate
- Planned and coordinated successful team off-sites travel, activities, and presentations
- Demonstrated excellent time management skills, successfully coordinating discovery sessions, kickoff meetings, and delivery meetings with client
Project Manager
Avanti Restaurant Solutions, INC
07.2021 - 10.2022
- Successfully managed 18+ full cycle FF&E projects for corporate vendors ranging in cost from $10,000 to $750,000+ through Basecamp
- Led and coordinated logistics between customers, site supers, sub-contractors, architects, vendors, and internal operations team located in different regions across the country
- Influenced clients with research and data to keep them on schedule and within budget without compromising quality of product
- Managed and partnered with project admins by delegating work that enables me to focus on high level aspects of the project
- Thrived in a fast-paced environment with the ability to solve supply chain issues as they arise without slowing production
Project Administrator
Avanti Restaurant Solutions, INC
02.2019 - 07.2021
- Was let go due to the pandemic in March of 2020 but was asked to return 4 months later and was promoted within the year
- Successfully closed out over $250,000+ in sales orders in one quarter with goal being $90,000
- Developed the ability to handle multiple tasks to prioritize needs and expedite tasks upon request through stressful situations
- Aided in training new employees, getting them up to speed on processes and procedures while also giving them insight into our corporate inclusive culture
- Acting as the intermediary between project manager, vendors, and our logistics team by coordinating project equipment deliveries, daily orders, creating spec books, tracking reports, equipment startups/ warranty and invoicing
English Instructor
International English Language School
08.2017 - 07.2018
- Created, prepared, and delivered academic lessons daily that aided students’ emotional, social, and physical development for 25+ students
- Improved how to communicate with students who relocated from all over Europe whose first or second language may not have been English
- Monitored and recorded student successes and areas of improvement; collaborated with parents to influence positive behavior in class and at home
Marketing & Market Research Assistant
Sacramento Municipal Utility District
07.2014 - 06.2017
- Led strategic planning and execution of the annual community engagement event 3+ yrs put on for 2,500 employees
- Led and executed SMUDs annual Free Shade Tree campaign that increased 25% participation amongst customers from the previous year
- Managed administrative duties such as invoice preparation, phone call processing, managed 3+ executive schedules/ calendars/ travel arrangements, and inventory orders
- Conducted and analyzed various online surveys, focus groups, and phone studies with hundreds of participants
- Achieved 100% of targeted objectives through the utilization of strategic marketing tactics for company commercials and website engagements
- Developed and orchestrated Quarterly Contact Center Insight Survey that identified and tracked quarterly progress for 100+ Customer Service Representative
- Took on special projects to present to senior management - Reached out to 8+ other utility companies in the United States to examine their company disaster plans to aid the revitalization of SMUD’s Emergency Preparedness Plans
Education
Bachelor of Arts - Communication Studies
California State University, Sacramento
Sacramento, CA12.2016
Skills
- Microsoft Suite
- G-Suite
- Adobe Acrobat
- NetSuite
- Zoom
- Salesforce
- Sharepoint
- Slack
- Concur
- RAMP
- WordPress
- Photoshop
- SurveyMonkey
- Qualtrics
Timeline
Executive Assistant - Temp
Honest Medical Group
07.2024 - 08.2024
Operations Consulting Coordinator
Cella by Randstad Digital
09.2022 - 10.2023
Project Manager
Avanti Restaurant Solutions, INC
07.2021 - 10.2022
Project Administrator
Avanti Restaurant Solutions, INC
02.2019 - 07.2021
English Instructor
International English Language School
08.2017 - 07.2018
Marketing & Market Research Assistant
Sacramento Municipal Utility District
07.2014 - 06.2017
Bachelor of Arts - Communication Studies
California State University, Sacramento
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