Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Communications & Social Media
Woodmoor Country Club
Monument, CO
06.2022 - 06.2023
Used editing and graphic design tools to create content and visuals for social channels.
Created social media strategies to increase sales and brand awareness across multiple platforms.
Engaged with and responded to online audience through relevant comments.
Developed and implemented strategic social media marketing plans.
Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
Managed multiple projects and tasks simultaneously while managing client expectations.
Wrote and edited campaigns to deliver on strategies and meet project objectives.
Directed activities of external agencies, establishments or departments.
Farmers Insurance Sales
Robert Schaefer
Colorado Springs, CO
03.2020 - 01.2022
Responded to inquiries and explained product features and service advantages to potential customers.
Upsold products to policyholders and potential new clients.
Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
Rewrote and reinstated insurance policies, following underwriting and business rules.
Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
Exceeded assigned sales and retention targets each quarter by upselling insurance products.
Provided leadership and training for new agents regarding industry best practices and company policies.
Sought out new clients and developed clientele by networking to find new customers.
Strengthened traceability by developing organization systems for keeping records, reports and agendas.
Customer Information Management Division Chief at Joint Personal Property Shipping Office-North CentralCustomer Information Management Division Chief at Joint Personal Property Shipping Office-North Central