Hayley Smith
Denham Springs,LA
Summary
Dynamic leader in customer service and supply chain operations. Demonstrates exceptional problem-solving and team-building abilities, enhancing operational efficiency and client satisfaction. Skilled in managing high-pressure situations with composure.
Overview
11
11
years of professional experience
Work History
Logistics Operations Manager
Jm Test Systems - Test Equipment Calibration, Sales And Rental
Baton Rouge, LA
06.2016 - Current
- Understand customers' needs, service those needs, and maintain and develop positive business relationships with a customer's key personnel involved in, or directly relevant to, supply chain activities.
- Establish delivery schedules and routes according to logistics needs and requirements; post schedules for viewing and reference by other departments and locations.
- Provide customer service support for all divisions, and outside customer inquiries.
- Document timecards and manage personnel schedules.
- Responded quickly to customer inquiries about order status or changes in schedules.
- Monitor daily routes and fleet activities.
- Interact directly with frontline delivery drivers on a daily basis, as well as have frequent collaboration with executive management regarding corporate operations within the department.
Certified Nursing Assistant
St Clare Manor
Baton Rouge, LA
08.2014 - 06.2016
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
Education
Some College (No Degree) - CNA
Coastal Carolina Community College
Jacksonville, NCSkills
- Customer service and excellent communication skills
- Time management
- Composure under high pressure
- Supply chain operations
- Attention to detail
- Problem-solving
- Leadership
- Team building
Timeline
Logistics Operations Manager
Jm Test Systems - Test Equipment Calibration, Sales And Rental
06.2016 - Current
Certified Nursing Assistant
St Clare Manor
08.2014 - 06.2016
Some College (No Degree) - CNA
Coastal Carolina Community College
Similar Profiles
JOSHUA SAMEKJOSHUA SAMEK
Continuous Improvement Specialist at Jm Test Systems - Test Equipment Calibration, Sales And RentalContinuous Improvement Specialist at Jm Test Systems - Test Equipment Calibration, Sales And Rental
Zachary CarusoZachary Caruso
ESL and Calibration Technician at Jm Test Systems - Test Equipment Calibration, Sales And RentalESL and Calibration Technician at Jm Test Systems - Test Equipment Calibration, Sales And Rental
ABBIGAIL SARGENTABBIGAIL SARGENT
Receiving Clerk at Jm Test Systems - Test Equipment Calibration, Sales And RentalReceiving Clerk at Jm Test Systems - Test Equipment Calibration, Sales And Rental