Hayley Still
Macedon,NY
Summary
Dedicated and compassionate health care professional with vast experience providing medical assistance, office operation, and administrative support within a medical environment. Proactive and reliable multitasker with excellent organization skills and ability to prioritize patient needs and coordinate basic life saving measures when necessary.
Overview
2
2
years of professional experience
1
1
Certification
Work History
EMT-Basic
Newark Arcadia Ambulance
06.2024 - Current
- Respond to calls for medical assistance
- Assess people’s condition and determine what treatment, if any, is needed
- Provide treatment, such as first aid or life support care, to sick or injured patients
- Prepare patients for and safely transport them to the emergency department of a hospital or other healthcare facility
- Document and report observations and any treatment provided
Emergency Medical Technician/Administrative Assistant
Finger Lakes Ambulance
09.2022 - 04.2024
- Conduct medical record audits ensuring each patient's medical information is accurate and up to date
- Maintains up-to-date information on all the standards set by JCAHO, Medicare, Medicaid, and other entities
- Support budgeting and bookkeeping procedures
- Assess medical emergencies and provide appropriate basic life support treatment
- Administer oxygen, perform CPR, and use other advanced life saving techniques to stabilize patients.
Patient Service Representative
Finger Lakes Community Health
04.2022 - 09.2022
- Serves as a resource and guide for patients; assisting them with documentation, scheduling visits, and directing them to the right resources
- Verifies insurance coverage and eligibility
- Updates electronic patient records, at every contact
Education
Bachelor's Degree - Healthcare Administration
Bryant & Stratton College
Buffalo, NYMedical Office Assistant Certificate -
Monroe 2-Orleans BOCES
01.2020
Skills
- Strong organizational and time-management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Experience in managing budgets and handling financial documents
Certification
- NYS Mandated Reporter
- Certified Ambulance Documentation Specialist (CAD)
- Medical Office Assistant Certificate
Timeline
EMT-Basic
Newark Arcadia Ambulance
06.2024 - Current
Emergency Medical Technician/Administrative Assistant
Finger Lakes Ambulance
09.2022 - 04.2024
Patient Service Representative
Finger Lakes Community Health
04.2022 - 09.2022
Bachelor's Degree - Healthcare Administration
Bryant & Stratton College
Medical Office Assistant Certificate -
Monroe 2-Orleans BOCES
- NYS Mandated Reporter
- Certified Ambulance Documentation Specialist (CAD)
- Medical Office Assistant Certificate