Summary
Overview
Work History
Education
Skills
Timeline
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Hayley Stoutsenberger

Kaufman,Texas

Summary

Front Office Receptionist dedicated to providing attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick services. Delivers service and positive relationships with guests and coworkers.

Overview

5
5
years of professional experience

Work History

Cashier/Office Worker

Brookshire Grocery
Kaufman, TX
02.2024 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Performed other duties as assigned by management.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions, and offered product advice.

Social Media Content Creator

Self-employeed
Kaufman, TX
01.2020 - Current
  • Developed content strategy to increase social media followers and engagement.
  • Created content for various platforms such as Facebook, Instagram, and Tik Tok.
  • Collaborated with marketing team to develop creative campaigns and strategies.
  • Researched trending topics related to target audience.
  • Scheduled posts on a daily basis across all social media channels.
  • Organized giveaways or contests on social networks as part of promotional activities.

Receptionist

Reed Scrap Metal
Sulphur Springs, TX
12.2021 - 12.2022
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Verified visitors' identification cards before allowing access to the building.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Assisted with special projects assigned by management when required.

Classroom Teacher's Aide

Mesquite ISD
Mesquite, TX
08.2021 - 12.2021
  • Assisted classroom teacher in developing and implementing lesson plans.
  • Organized teaching materials, including textbooks and other supplies for use by the classroom teacher.
  • Supervised students within the classroom setting, ensuring safety and appropriate behavior.
  • Provided one-on-one instruction to students requiring extra assistance with course material.
  • Monitored student progress, providing feedback to the classroom teacher on issues that may need further attention.
  • Attended staff meetings to discuss updates on curriculum changes or any new initiatives being implemented in the school district.
  • Assisted in managing student behavior both inside and outside of the classroom setting.
  • Created engaging visual aids such as posters, diagrams, charts., used in instructional settings.
  • Supervised children and participated with children in activities.

Cashier

Brookshire Grocery
Kaufman, TX
03.2020 - 08.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.

Education

Cosmetology Certificate - Cosmetology

Trinity Valley Community College
Terrell, TX
05-2021

High School Diploma -

Kaufman High School
Kaufman, TX
05-2020

Some College (No Degree) - Early Childhood Education

Trinity Valley Community College
Terrell, TX

Skills

  • Social Media Marketing
  • Influencer Collaboration
  • Content Production
  • Video Editing
  • Social Media Posting
  • Promotional video development

Timeline

Cashier/Office Worker

Brookshire Grocery
02.2024 - Current

Receptionist

Reed Scrap Metal
12.2021 - 12.2022

Classroom Teacher's Aide

Mesquite ISD
08.2021 - 12.2021

Cashier

Brookshire Grocery
03.2020 - 08.2021

Social Media Content Creator

Self-employeed
01.2020 - Current

Cosmetology Certificate - Cosmetology

Trinity Valley Community College

High School Diploma -

Kaufman High School

Some College (No Degree) - Early Childhood Education

Trinity Valley Community College

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Hayley Stoutsenberger