Hayley Strange
Newberry,US
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Office Administrative Assistant
Watson Realty Corporation
05.2017 - Current
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted coworkers and staff members with special tasks on daily basis.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Liaised between clients and vendors and maintained effective lines of communication.
- Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Event Coordinator
Builders Association Of North Central Florida
02.2020 - 05.2021
- Evaluated feedback from attendees after each function, utilizing insights gained to inform improvements in subsequent endeavors.
- Enhanced attendee experience by meticulously planning and executing event logistics.
- Implemented protocols and procedures to effectively manage planning process.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Attended conferences and events to stay up-to-date with industry trends and planning standards.
- Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
Education
High School Diploma -
Middleburg High School
Middleburg, FL05.2015
Skills
- Microsoft PowerPoint
- Client Relations
- Data organization
- Credit and collections
- Administrative Support
- AP/AR proficiency
- Excel spreadsheets
- Microsoft Office
- Employee Communications
- Customer Service
- Multi-line phone proficiency
Timeline
Event Coordinator
Builders Association Of North Central Florida
02.2020 - 05.2021
Office Administrative Assistant
Watson Realty Corporation
05.2017 - Current
High School Diploma -
Middleburg High School
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