Hayley Swann

Work History

Rogers Healy And Associates

10.2021 - 06.2025

Worked with supervisors and team members to confirm documentation for lease and sales transaction processing.
Assisted with accounting of production-related tasks and identification of payments related to active transactions.
Developed and maintained efficient production processes and procedures for timely payments.
Monitored and tracked progress of all lease transactions for timely payment for invoices.
Provided information on how to utilize our transaction desk system for agents to input transactions correctly for processing in a timely manner via email, phone and video call.
Liaised with production manager, suppliers and vendors to support invoice payments.

Rogers Healy And Associates

08.2021 - 10.2021

Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Confirmed reservations and identification of clients and agent who entered the office.
Answered customer telephone calls promptly and appropriately handled needs.
Maintained clean and organized front desk areas to uphold polished company image.
Routed incoming mail and messages to relevant personnel without delay.
Sorted, received, and distributed mail correspondence between departments and personnel.
Helped office staff with any open tasks for internal or client-related use.

Richardson ISD

08.2019 - 06.2021

Provided warm, supportive environment for developing academic, social, and emotional growth.
Prepared and administered grade-specific tests and examinations regulated by school district to monitor students' growth and to report progress to parents.
Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
Established open communication and positive relationships with students, parents, peers, and administrative staff.
Met with parents to review Individualized Education Plans for at-risk students.
Taught core subjects of math, science, technology, and history to 5th and 6th grade students.
Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
Pursued professional development during summer months to maintain certification and extend skills.
Adapted lessons to differentiate instruction and meet students' diverse learning needs and abilities.
Integrated technology and multimedia tools into lessons to enhance student learning.
Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
Attended students' concerts, sporting events and performances to offer support and encourage extracurricular activities.

Richardson ISD

12.2018 - 06.2019

Taught core subjects of math, science, technology, and history to small groups or individual students.
Maintained knowledge of school curricula, standards and policies to correctly prepare students for higher grade levels.
Created supportive and inclusive learning environments, fostering positive classroom atmospheres supporting student growth and learning.
Retained student interest and maximized receptive learning.
Integrated technology and multimedia tools into lessons to enhance student learning.
Provided regular feedback to students on progress and assigned grades based on performance.
Taught lessons encompassing skill-building activities in speaking, writing, reading and listening.
Established open communication and positive relationships with students, parents, peers, and administrative staff.
Adapted lessons to differentiate instruction and meet students' diverse learning needs and abilities.