Hayley Tanner
Herriman,Utah
Summary
Results-driven banking and operations professional with experience in loan disbursements, fraud prevention, and risk management. Skilled in analyzing complex data, identifying trends, and implementing process improvements that enhance efficiency and compliance. Adept at building strong relationships with clients, internal teams, and external partners to deliver accurate, timely, and high-quality service in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Construction Loan Disbursement Specialist
Celtic Bank
Salt Lake City, UT
01.2025 - Current
- Managed end-to-end disbursement process for construction loans, ensuring accuracy and adherence to budget schedules.
- Liaised with clients, contractors, and internal teams to verify project documentation and resolve discrepancies.
Online Fraud Work Director
Wells Fargo
Salt Lake City
04.2021 - 01.2025
- Expert in analyzing transaction patterns and customer behaviors to identify suspicious activities and potential fraud cases.
- Proficient in conducting thorough risk assessments and developing strategic plans to mitigate fraud risks and improve detection efficiency.
- Skilled in utilizing advanced analytical tools and techniques to process large datasets and extract meaningful insights.
Leasing Agent
Wasatch Property Management
Salt Lake City
04.2019 - 04.2021
- Conducted property tours for prospective tenants, highlighting features and amenities, and effectively addressing questions to drive interest and close leases.
- Managed leasing process from initial inquiry to move-in, ensuring a seamless experience for new tenants and maintaining a high conversion rate of 95%.
- Prepared and executed lease agreements in compliance with local, state, and federal regulations, ensuring accuracy and adherence to company policies.
Education
Business Management - undefined
Utah Valley University
Orem12.2020
General Education - undefined
Salt Lake Community College
Taylorsville05.2016
Skills
- Data Analysis
- Project Management
- Customer Service
- Presentation Skills
- Analytical Thinking
- Troubleshooting
- Team Building
- Multitasking
Accomplishments
- Graduated with Honors and College Credit (2015)
- Served a church mission in Chicago (2016-2018)
Timeline
Construction Loan Disbursement Specialist
Celtic Bank
01.2025 - Current
Online Fraud Work Director
Wells Fargo
04.2021 - 01.2025
Leasing Agent
Wasatch Property Management
04.2019 - 04.2021
Business Management - undefined
Utah Valley University
General Education - undefined
Salt Lake Community College