Hayley Tellez
San Antonio
Summary
Finance graduate with customer-facing leadership experience in high-volume service environments. Skilled in relationship-building, communication, problem-solving, and handling fast-paced situations while serving 100+ customers daily. Seeking to transition into medical device sales or a clinical specialist role where strong interpersonal and analytical skills can drive customer success and business growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Beverage Cart Attendant
JW Marriott Hotel
San Antonio
02.2025 - 03.2026
- Built strong relationships with members and guests through professional and personable communication.
- Utilized upselling and sales techniques to increase beverage and food purchases while enhancing guest experience.
- Generated consistent daily sales through upselling and customer engagement while serving 100+ guests per shift.
- Managed POS and cash transactions accurately while handling high-volume service demands.
Recreation Expert/Special Events Coordinator
JW Marriott Hotel
San Antonio
02.2020 - 02.2025
- Maintained strong proficiency in CPR, First Aid, AR, and water rescue techniques to provide optimal support to individuals in distress.
- Valuated store performance and incorporated feedback to improve daily operations and guest experiences.
- Provided support and guidance to associates to maintain a collaborative and productive work environment.
- Developed strong communication, leadership, and relationship-building skills transferable to sales and client-facing professional roles.
Education
BBA - Finance
UNIVERSITY OF TEXAS AT SAN ANTONIO
San Antonio, TX05-2026
Skills
- Customer Service & Client Relations
- Networking
- Relationship-Driven Sales
- Reliability and punctuality
- Teamwork and collaboration
- Problem-solving
- Conflict resolution
Certification
- CPR and First Aid Certification
- Marriott Peer Review Certified
Awards
- Dean’s Honor List at Texas Tech University, 2021-2022
- Associate of The Month, 2023
- Honor Roll at The University of Texas at San Antonio, 2024-2025
- Dean’s Honor List at The University of Texas San Antonio, 2025
Timeline
Beverage Cart Attendant
JW Marriott Hotel
02.2025 - 03.2026
Recreation Expert/Special Events Coordinator
JW Marriott Hotel
02.2020 - 02.2025
BBA - Finance
UNIVERSITY OF TEXAS AT SAN ANTONIO