Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hayley Thai

Myrtle Beach,SC

Summary

Motivated Assistant Manager with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable guest experiences. Strong focus on team collaboration and adaptability.

Overview

12
12
years of professional experience

Work History

Assistant Arena Manager/Server

World Choice Investments DBA Pirates Voyage
01.2024 - Current
  • Manage the arena set up depending on the show count for each show
  • Help servers/bev staff when needed
  • Assist guests with seating before the show
  • Resolve any guest issues and help ensure guest satisfaction
  • Help with payroll on ISolved when needed
  • Train new servers
  • Help create a positive work environment and team focused atmosphere
  • part of the Employee Committee

Lead Technician/Stage Hand

Accent One DBA Pirates Voyage
01.2021 - 01.2024
  • Help run the show from back stage, the catwalk and on stage by following safety protocols and cues
  • Responsible for training new technicians
  • Assist supervisor with scheduling show rehearsals
  • Make radio calls throughout the show to other technicians and sound booth
  • Operate ZFX flying effects
  • Set up and tear down Chinese poles and other props
  • PADI certified

Aerialist/Performer

Accent One DBA Pirates Voyage
01.2021 - 01.2024
  • Lead aerialist Captain Red Scarlet
  • Perform on ZFX operated aerial net and duo act on aerial silks
  • Perform dance choreography and sword fighting
  • Responsible for training new performers

Server/Beverage Staff

World Choice Investments DBA Pirates Voyage
01.2014 - 01.2021
  • Greet guests in friendly manner and help them get seated
  • Efficiently serve drinks and food in order according to the show cues
  • Communicate with guests to ensure they have a great time
  • Bus plates and wipe down tables to maintain a clean environment
  • Responsible for training new servers and beverage staff.
  • Help servers set up tables and drinks
  • Hand trays of food to servers
  • Responsible for keeping the beverage station clean and organized

Education

Associates Degree - Administrative Office Technology, Accounting

Horry Georgetown Technical College
05-2017

Skills

  • Multitasking
  • Team collaboration
  • Able to work in fast paced environment
  • Time management
  • Attention to detail
  • Task prioritization
  • Work well under pressure
  • Conflict resolution
  • Guest engagement
  • Exceptional customer service
  • Positive attitude
  • Strong work ethic
  • Microsoft Word
  • Microsoft Excel

Timeline

Assistant Arena Manager/Server

World Choice Investments DBA Pirates Voyage
01.2024 - Current

Lead Technician/Stage Hand

Accent One DBA Pirates Voyage
01.2021 - 01.2024

Aerialist/Performer

Accent One DBA Pirates Voyage
01.2021 - 01.2024

Server/Beverage Staff

World Choice Investments DBA Pirates Voyage
01.2014 - 01.2021

Associates Degree - Administrative Office Technology, Accounting

Horry Georgetown Technical College

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