Hayley Wallace

Control-A-Pest is a family business, originally created by my Grandparents and then passed down to my Father. Through the past couple of years, I have been fortunate to gain work experience through assisting him both on-site and in the office, understanding the complexities and hard work that is required of a small business.

• I have assisted with equipment preparation and cleaning, job organisation and planning, on-site support and professional behaviour, learning responsibility, safety management, and clear communication with both staff and customers.

Network Energy Services (NES) is my Step-Mum's family business and I have been able to gain work experience in her business, which is predominantly an in-house office based business. This was a different experience for me as I was amongst a team of 25 staff and this has taught me a different skill set. Some of the skills I have learnt include:

• I developed teamwork, accuracy, and adaptability by completing tasks on time and supporting others, such as filing, re-organising filing structures, and preparing postage material.
• These experiences built my confidence and taught me the value of reliability and working well in a team. It was also a wonderful experience being part of a team and having a can-do, helping attitude and how appreciated that is.