Hayley Warren
Gainesville,FL
Summary
Dynamic professional with extensive experience in operations and staff management. Proven track record in enhancing guest relations and optimizing workflows. Skilled in vendor collaboration and effective communication, ensuring quality assurance and customer satisfaction. Adept at problem-solving and organization, driving successful outcomes in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Homestead Parks
Williston, FL
09.2025 - Current
- Coordinated daily operations for park staff and guest services to streamline visitor experiences.
- Engaged with customers to foster a welcoming atmosphere and elevate overall guest experience.
- Provided exceptional customer service in fast-paced bar environment.
- Collaborated with vendors to ensure maintenance of park facilities and equipment for optimal guest satisfaction.
Production Manager
ForPlay
03.2023 - Current
- Managed daily production activities, optimizing workflow and meeting quality standards.
- Captured high-quality video and photo content for various projects and events.
- Edited and produced video footage and photos using industry-standard software tools.
- Coordinated travel arrangements for talent and coworkers, facilitating seamless logistics and timely preparations.
Bartender/Bar Manager
Yotel
05.2022 - 03.2023
- Managed inventory and ordering processes to maintain optimal stock levels.
- Developed and conducted training sessions for new employees to ensure proficiency in service standards.
- Facilitated communication between staff and customers to improve service experience.
- Provided front-facing support to customers.
Bartender & Server
Jaguar Restaurant
Miami, Florida
02.2022 - 09.2022
- Interacted with customers to deliver exceptional service experience
- Crafted customized drinks that elevated customer satisfaction
- Organized and prepared bar and restaurant areas for efficient service
Project Coordinator (Day of) & Bartender
Inspired Events
12.2021 - 08.2022
- Coordinated event setup and breakdown, ensuring seamless execution.
- Scheduled and allocated time for projects to meet deadlines.
- Engaged with clients to address needs and provide support.
- Coordinate with vendors and clients
Education
Associate of Science -
Shoreline Community College
Shoreline, WA05-2015
Skills
- Operations management
- Staff management
- Customer Service
- Quality assurance
- Time Management
- Vendor collaboration
- Effective communication
- Problem-solving
- Organization
- Guest relations
Timeline
Assistant Manager
Homestead Parks
09.2025 - Current
Production Manager
ForPlay
03.2023 - Current
Bartender/Bar Manager
Yotel
05.2022 - 03.2023
Bartender & Server
Jaguar Restaurant
02.2022 - 09.2022
Project Coordinator (Day of) & Bartender
Inspired Events
12.2021 - 08.2022
Associate of Science -
Shoreline Community College