Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hayley Widows

Bloomingdale,GA

Summary

Surgical Scheduler experienced in fast-paced medical settings and adept at handling administrative work, including appointment setting, patient relations and intake information. Highly organized and proactive with excellent communication and planning skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Surgical Scheduler

US Navy
03.2022 - Current
  • Enhanced patient satisfaction by efficiently scheduling surgeries and coordinating necessary pre-operative appointments.
  • Streamlined surgical scheduling processes for increased accuracy and reduced patient wait times.
  • Collaborated with surgeons to optimize schedules, ensuring timely access to necessary procedures.
  • Maintained accurate records of all scheduled surgeries and related appointments, contributing to smooth operations.
  • Reduced scheduling conflicts by proactively identifying potential issues and addressing them promptly.
  • Improved staff communication through consistent dissemination of updated surgery schedules to relevant departments.
  • Managed surgeon preferences, equipment needs, and special requests to ensure optimal preparation for each procedure.
  • Served as key liaison between patients, physicians, and hospital staff, fostering strong relationships that supported effective care coordination.
  • Facilitated efficient rescheduling of cancelled or postponed procedures while minimizing disruption for both patients and providers.
  • .Helped reduce surgery cancellations due to administrative errors by meticulously reviewing physician orders prior to booking cases.
  • Sent daily case confirmations and checked with leadership on daily basis to make emergency changes and routine schedule updates.
  • Followed physician's orders and availability calendar to schedule tests and procedures.
  • Updated daily operating room calendars with accurate appointment schedules.
  • Prepped operating rooms and booked necessary equipment and supplies.
  • Assisted with medical coding and billing tasks.
  • Answered phone calls and messages for 34 -physicians and scheduling appointments, and handling patient inquiries.

Surgical Technologist

US Navy
09.2020 - Current
  • Enhanced patient safety by maintaining sterile surgical environment and adhering to strict protocols.
  • Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
  • Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
  • Increased efficiency during surgeries by anticipating surgeon's needs and providing timely assistance.
  • Contributed to successful operations by assembling and organizing surgical equipment with precision.
  • Supported smooth transitions between surgeries by promptly preparing operating rooms for subsequent cases.
  • Collaborated effectively with multidisciplinary teams to optimize patient care before, during, and after surgery.
  • Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
  • Handled high-pressure situations calmly and efficiently, contributing to successful completion of critical surgeries.
  • Performed inventory management duties for operating room supplies, ensuring adequate stock levels at all times..

Cashier

McDonald's
09.2016 - 05.2019
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained balanced cash drawers, ensuring accurate accounting at end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Contributed to store success by maintaining high standards of cleanliness throughout facility.

Education

Associate of Applied Science - Health Sciences

American Public University System
Charles Town, WV
04.2023

High School Diploma -

Brunswick High School
Brunswick, GA
05.2019

Skills

  • Billing and coding expertise
  • Clerical Support
  • Operating room procedures
  • Medical Terminology
  • Updating charts
  • Office Administration
  • EHR systems expertise
  • Documentation and Recordkeeping
  • Interpersonal Skills
  • Multitasking Abilities
  • Organizational Skills
  • Critical Thinking
  • Problem-Solving
  • CPT Coding
  • Calendar Management

Certification

  • CST - Certified Surgical Technologist

Timeline

Surgical Scheduler

US Navy
03.2022 - Current

Surgical Technologist

US Navy
09.2020 - Current

Cashier

McDonald's
09.2016 - 05.2019

Associate of Applied Science - Health Sciences

American Public University System

High School Diploma -

Brunswick High School

Similar Profiles

CREATE PROFILE
Hayley Widows