Hayley Ann Adamson
Riverton,UT
Summary
To improve and increase skills through experience in the business world, become an effective communicator and leader and be a great asset to any company. Results-oriented Executive with 10 years of account management experience. Delivers top-notch service to develop client rapport and increase retention. Drives business through hands-on attention to customer needs, strong follow-through and extensive knowledge of available offerings.
Overview
16
16
years of professional experience
Work History
Sr. Sales Support
Goal Zero
05.2015 - Current
- Facilitae smooth communication between sales executives and clients, ensuring timely responses to queries. Supporting them with variety of tasks such as order support, new account set up, product assortment setup, vendor portal setup, etc.
- Work closely with, SAGE 100, SPS, Commerce Hub, Hubsoft, Starship, Scanforce, etc.
Customer Service/Receptionist
Goal Zero
05.2013 - 05.2015
- Provided great customer service to customers with sales, tech support, order entry/issues and warranty issues
- Communication was done via email, phone, chat, and walk-ins
- Worked front desk and Factory store
- Updated client records regularly, ensuring accurate contact information was readily available for future communications or follow-ups.
Receptionist
Microsoft
11.2012 - 03.2013
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
Waitress/Hostess
Iggy’s Sports Bar and Grill
01.2012 - 12.2012
- Waited on tables, utilizing great customer service
- Assisted with variety of daily jobs, including hostess
- Supported needs of 10- person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality.
Server
Denney’s Restaurant
10.2011 - 03.2012
- Graveyard server
- Had all responsibilities such as server, host, cashier, busser, and dishwasher
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Task Team
Joann’s
10.2009 - 12.2011
- Assisted customers throughout store including cutting table
- Worked on task team to unload trucks each week stocking shelves
Teachers Aid
Jordan School District
09.2008 - 04.2009
- Assisted teachers with supervision and care of group of 20 children. 4th and 5th grade. Helped with prep work, and helped in classroom with homework etc.
Education
High School Diploma -
Jordan High School
Sandy, UT01.2003
Skills
- Great people skills, very outgoing, energetic, eager to learn
- Resolving issues/trouble shooting skills
- I have knowledge, experience with the following SAGE 100, MAPADOC, Starship, SPS, Commerce Hub, HUBSOFT, Scanforce, Etc
References
Upon request
Timeline
Sr. Sales Support
Goal Zero
05.2015 - Current
Customer Service/Receptionist
Goal Zero
05.2013 - 05.2015
Receptionist
Microsoft
11.2012 - 03.2013
Waitress/Hostess
Iggy’s Sports Bar and Grill
01.2012 - 12.2012
Server
Denney’s Restaurant
10.2011 - 03.2012
Task Team
Joann’s
10.2009 - 12.2011
Teachers Aid
Jordan School District
09.2008 - 04.2009
High School Diploma -
Jordan High School
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