Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Hayli Campbell

Hayli Campbell

Bentonville

Summary

Professional dental assistant with strong foundation in patient care, dental procedures, and administrative support. Known for effective collaboration with dental teams and adaptability to changing clinic needs. Skilled in radiography, infection control, and patient education. Reliable and focused on achieving optimal results for both patients and practice.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Registered Dental Assistant

Mint Dental
09.2024 - Current
  • Assisted in patient preparation and comfort during dental procedures.
  • Managed sterilization of instruments to ensure compliance with safety standards.
  • Supported dentists by providing accurate chairside assistance throughout procedures.
  • Maintained organized patient records, ensuring timely updates and accuracy.
  • Trained new staff on office protocols and best practices in patient care.
  • Coordinated appointment schedules, optimizing daily workflow for the dental practice.
  • Educated patients on post-operative care and oral hygiene practices.
  • Performed chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients.

Customer Service Representative

Enterprise Rent-A-Car
04.2023 - 08.2024
  • Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
  • Collaborated with team members to streamline processes, reducing response times significantly.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Teller 2

Centennial Bank
08.2022 - 04.2023
  • Maintained confidentiality of bank records and client information.
  • Adhered to financial services security and audit procedures.
  • Cashed customers checks, verified identification, and checked account balances in accordance with bank policy.
  • Opened new checking and saving accounts.

Supervisor/Front Desk

Hound's Hideaway
07.2019 - 08.2022
  • Managed guest check-in and check-out procedures, reservations, and payments.
  • Managed customer complaints and notified issues to complete satisfaction.
  • Answered phones and emails to make reservations and take guest information.
  • Trained newly hired employees on front desk procedures and other business operations.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Interviewed applicants, recommended individuals for hiring, and evaluated staff performance.
  • Monitored employee productivity to provide constructive feedback and coaching.

Lead Hostess

178 Club Restaurant and Grille
08.2014 - 07.2019
  • Greeted guests and gathered information to seat groups or place them on a waitlist.
  • Supported serving staff, food runners, and bussers to keep dining room presentable and ready for guest.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Communicated with servers about new tables, changes in food availability, and customer comments.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.

Education

High School Diploma -

Mountain Home High School
05.2017

Skills

  • Ability to Multitask
  • Fast Learner
  • Microsoft Office
  • Strong Communication Skills
  • Training & development
  • Good work ethic
  • Decision Making
  • Supervision & leadership

Certification

  • RDA - Registered Dental Assistant
  • First Aid/CPR Certified

Timeline

Registered Dental Assistant

Mint Dental
09.2024 - Current

Customer Service Representative

Enterprise Rent-A-Car
04.2023 - 08.2024

Teller 2

Centennial Bank
08.2022 - 04.2023

Supervisor/Front Desk

Hound's Hideaway
07.2019 - 08.2022

Lead Hostess

178 Club Restaurant and Grille
08.2014 - 07.2019

High School Diploma -

Mountain Home High School

Similar Profiles

CREATE PROFILE