Hayli Ketchum
White Deer,TX
Summary
Diligent and detail-oriented Administrator with proven history in successful team management. Professionally coordinate files, correspondence, and resources to boost productivity and facilitate operations. Skilled in general office processes and optimization strategies. Experience in Quickbooks, creating invoices and submitting to customers.
Overview
4
4
years of professional experience
Work History
Administrator
Dark Horse Industrial Services, LLC
Boger , Texas
2019.09 - Current
- Entered data into Quickbooks system to update client account information and demographics.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Handled incoming calls and directed callers to appropriate department or employee.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Leveraged billing systems and tools to prepare and distribute customer invoices based on billing criteria.
- Reviewed purchase orders, sales tickets and charge slips to compute fees or charges due.
- Evaluated services rendered and generated invoices for clients.
- Processed and sent invoices, adjustments and credit memos to customers.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
Time Clerk
Dark Horse Industrial Services, LLC
Boger , Texas
2019.09 - Current
- Maintained records of employee attendance, absences, and overtime.
- Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
- Tracked employee vacation, personal and sick leave earnings and use.
- Reviewed timesheets for accuracy prior to submitting them for processing.
- Managed weekly payroll duties and submitted data to payroll contractor.
- Posted work hours completed to files to properly bill clients.
- Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
- Managed employee vacation and sick leave requests.
- Resolved disputes between supervisors and employees over hours worked or paid holidays taken off.
- Responded to employee inquiries regarding payroll and timekeeping.
- Handled inquiries from employees regarding their paychecks or benefits packages.
- Managed payroll and time and attendance systems.
Education
Some College (No Degree) -
Clarendon College
Clarendon, TXSome College (No Degree) -
West Texas A&M University
Canyon, TXSkills
- Executive Support
- Schedule Coordination
- Timesheet Processing
- Information Management
Timeline
Administrator
Dark Horse Industrial Services, LLC
2019.09 - Current
Time Clerk
Dark Horse Industrial Services, LLC
2019.09 - Current
Some College (No Degree) -
Clarendon College
Some College (No Degree) -
West Texas A&M University
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