Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Haylie Acosta

Phoenix,AZ

Summary

Talented restaurant team member with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management. Flexes easily between different positions to meet demand. Great with customers and communicating with them and very patient!

Overview

1
1
year of professional experience

Work History

FOH Team Member

Chick-fil-A
03.2023 - Current
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Helped guests when in need of assistance.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Bagged customers orders, been on the cash register taking orders, cleaning and stocking workplace.

Education

Behavioral Sciences

Maricopa Community Colleges - Phoenix College
Phoenix, AZ

High School Diploma -

Central High School
Phoenix, AZ
05.2023

Skills

  • Task Prioritization
  • Customer Needs Assessments
  • Brand Loyalty
  • Order Placement
  • Maintaining Clean Work Areas
  • Customer Engagement
  • Delivering Orders to Guests
  • Supply Stocking

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

FOH Team Member

Chick-fil-A
03.2023 - Current

Behavioral Sciences

Maricopa Community Colleges - Phoenix College

High School Diploma -

Central High School

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Haylie Acosta