Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Haylie Cockman

High Point,NC

Summary

Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

1
1
year of professional experience

Work History

Cashier

China Capital
High Point, NC
09.2023 - 10.2023
  • Answered phone calls to assist customers with questions and orders.
  • Built and maintained productive relationships with employees.
  • Collected payments and provided accurate change.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Ensured compliance with all safety regulations within the store environment.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Adhered to social distancing protocols and wore mask or face shield.

Cashier and Waitress

Papa Wok
Muscle Shoals, AL
06.2023 - 08.2023
  • Learned roles of other departments to provide coverage and keep store operational.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Greeted customers promptly and responded to questions.
  • Processed sales transactions to prevent long customer wait times.
  • Built and maintained productive relationships with employees.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Collected payments and provided accurate change.
  • Welcomed customers, offering assistance to help find store items.
  • Answered phone calls to assist customers with questions and orders.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Maintained work area and kept cash drawer organized.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Answered customers' questions and provided information on store procedures or policies.
  • Stocked shelves with merchandise when needed.
  • Worked closely with front-end staff to assist customers.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Answered customer questions and provided store information.

Teacher Assistant

Brittain Academy
High Point, NC
12.2022 - 03.2023
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Contributed to development of syllabi, visual aids, answer keys, supplementary notes and class discussion topics.
  • Maintained a safe environment for all students while adhering to school policies and procedures.
  • Graded exams, assignments and essays and recorded grades.
  • Helped students master assignments and reinforced learning concepts presented by teachers.
  • Collaborated with other faculty members to plan lessons that promote critical thinking skills.
  • Assisted teachers in creating lesson plans and providing instructional materials.
  • Encouraged students to take an active role in their own learning process.
  • Enforced rules for behavior and established expectations for student conduct in accordance with school guidelines.
  • Facilitated small group instruction sessions on various topics.
  • Notified instructors of errors or problems with assignments.
  • Assisted faculty members or staff with student conferences.
  • Implemented strategies designed to help struggling learners understand difficult concepts.
  • Adapted teaching methods and instructional materials to meet the varying needs of individual students.
  • Provided individualized and small group support to reinforce classroom topics and promote student learning.
  • Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
  • Developed positive relationships with parents and guardians of students.
  • Graded assignments, tests and papers according to teacher instructions.
  • Provided one-on-one support for special needs students.
  • Monitored student progress by keeping detailed records of academic performance.
  • Instructed and monitored students in use and care of equipment and materials.
  • Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
  • Handled clerical duties, managed classrooms and coordinated documents for teachers.
  • Supervised children and participated with children in activities.
  • Tutored students in course material to improve comprehension.

Caregiver

n/a
Greensboro, NC
09.2022 - 11.2022
  • Monitored health and well-being of clients and reported significant health changes.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Consulted with client care team to continually update care plans.
  • Assisted with meal planning to meet nutritional plans.
  • Recorded client status progress and challenges in logbooks and reports.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Followed safe lifting and transferring techniques to transport residents.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Supported bathing, dressing and personal care needs.

Education

High School Diploma -

Brittain Academy
High Point
09-2022

Bishop Mcguinness Catholic High School
Kernersville, NC

Skills

  • Customer Service
  • POS Systems
  • Drawer Balancing
  • Cash Register Operation
  • Customer Service Excellence
  • Cleaning and Sanitizing
  • Cash Handling
  • Payment Processing
  • Customer Assistance
  • Complex Problem-Solving
  • Money Handling
  • Mobility Assistance
  • Heavy Lifting
  • Time Management
  • Patient Care
  • Attendance Monitoring
  • Progress Reporting
  • Field Trip Monitoring
  • Classroom Management
  • Order Accuracy
  • Menu Recommendations
  • Safe Food Handling
  • Guest Relations Management
  • Menu Memorization
  • Menu Knowledge

Affiliations

  • I played Basketball and cheer at the same time and manged to keep my grades at A's and B's
  • I danced more than half my life, spanning from ballet, tap, hiphop, jazz and clogging.
  • My stepmom owned a automotive shop and during the summer i would work for her changing oil and rotating tires along with doing other things to work on vehicles

Accomplishments

  • I've earned the leadership award in school several times throughout the years i was in school

Timeline

Cashier

China Capital
09.2023 - 10.2023

Cashier and Waitress

Papa Wok
06.2023 - 08.2023

Teacher Assistant

Brittain Academy
12.2022 - 03.2023

Caregiver

n/a
09.2022 - 11.2022

High School Diploma -

Brittain Academy

Bishop Mcguinness Catholic High School

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Haylie Cockman