Haylie Dadalt
Ripon
Summary
I am ambitious and driven. I thrive on challenges and constantly set goals for myself, so I have something to strive toward. I'm always looking for an opportunity to do better and achieve greatness.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
Ripon
05.2025 - Current
- Welcoming and engaging with customers as they enter the store
- Assessing customers' needs and suggesting solutions to their problems
- Working with cash registers and processing payments
- Setting and attaining sales goals
- Giving customers advice about sales and promotions
- Using upselling techniques to increase store sales
- Recommending the best products to customers
- Cleaning and restocking the store throughout the day, before opening and after closing
- Prepared and served a variety of coffee beverages and food items.
- Maintained cleanliness and organization of the workspace and equipment.
- Provided exceptional customer service to enhance guest experiences.
- Operated espresso machines and other equipment to ensure quality drinks.
- Managed cash register transactions accurately during busy shifts.
- Collaborated with team members to meet high-volume service demands efficiently.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
- Maintained calm demeanor during high-volume periods and special events.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Described menu items to customers and suggested products based on stated preferences.
- Stocked shelves with ingredients needed to make coffee drinks.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
Assistant Manager
Amazon Warehouse
Stockton
01.2021 - 03.2025
- Supervised daily warehouse operations to ensure smooth workflow and efficiency.
- Trained new employees and managers on safety protocols and operational procedures.
- Implemented process improvements to optimize inventory management practices.
- Assisted in managing shipping and receiving activities for timely deliveries.
- Conducted regular audits of equipment and supplies to maintain operational readiness.
- Facilitated communication between teams to enhance collaboration and support services.
- Monitored performance metrics to identify areas for training and development opportunities.
- Managed customer service inquiries and complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed a system for tracking inventory and ordering supplies as needed.
- Established processes for monitoring customer satisfaction levels.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Trained new employees on safety protocols and operational procedures.
Education
High school -
Escalon High school
Escalon, CASkills
- Communication skills
- Time management
- Customer service
- Food service
- Guest service
- Basic math
- Microsoft excel
- Cash handling
- Beverage preparation
- Espresso machine operation
- Customer engagement
- Inventory management
- Team collaboration
- Conflict resolution
- Process improvement
- Training and development
- Problem solving
- Attention to detail
- Cleaning standards
- Speedy and efficient
- Positive and professional
- Conflict mediation
- Product upselling
- Multitasking and organization
- Professional demeanor
- Opening and closing duties
- New hire training
- Team leadership
- POS system operation
- Dining room maintenance
- Safe food handling practices
- Safe food handling
Languages
English
Timeline
Barista
Starbucks
05.2025 - Current
Assistant Manager
Amazon Warehouse
01.2021 - 03.2025
High school -
Escalon High school
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