Haylie Dana
Caldwell,ID
Summary
Dynamic and results-oriented professional with a proven track record at Rite Aid, enhancing team coordination and customer service. Excelled in roles requiring efficient task management, attention to detail, and effective multitasking. Demonstrated service excellence and strong teamwork skills, significantly contributing to improved productivity and client satisfaction.
Overview
8
8
years of professional experience
Work History
Pharmacist Technician
Rite Aid
02.2024 - Current
- Strengthened communication between pharmacy staff members resulting in better coordination of services provided to patients.
- Provided excellent customer service while efficiently managing multiple priorities under high-pressure situations.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Helped increase overall productivity within the pharmacy team by cross-training in various roles and responsibilities as needed.
Caregiver
Assisting Hands
02.2020 - 11.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Server/Bartender
Texas Roadhouse Restaurant
07.2020 - 07.2024
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Improved dining experience by providing prompt, attentive service to guests.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Server/Hostess
Buffalo Wild Wings I
04.2017 - 02.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
Vallivue High School
Caldwell, ID05.2019
Skills
- Teamwork and collaboration
- Service Excellence
- Time management
- Efficient Task Management
- Attention to detail
- Typing skills
Timeline
Pharmacist Technician
Rite Aid
02.2024 - Current
Server/Bartender
Texas Roadhouse Restaurant
07.2020 - 07.2024
Caregiver
Assisting Hands
02.2020 - 11.2024
Server/Hostess
Buffalo Wild Wings I
04.2017 - 02.2020
High School Diploma -
Vallivue High School
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