Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haylie Eastburn

Thorndale,PA

Summary

Professional customer service expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Seasoned Kitchen Cook with 5 years of experience preparing delicious, nutritious food in a school settings. Works closely with others to plan and order supplies to feed over 400 children per day. Maintained organized, clean kitchen environment to promote food safety and quality.

Experienced with grooming multiple dog breeds to enhance their health and appearance. Utilizes breed-specific grooming methods and ensures calm environment for pets. Knowledge of advanced grooming techniques and exceptional customer service skills to build client trust and satisfaction.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

8
8
years of professional experience

Work History

Bar Tender

Movie Tavern
05.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Kitchen Cook

Collegium Charter School
09.2019 - Current
  • Cleaned and sanitized work areas, utensils and equipment.
  • Increased food satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
  • Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
  • Maintained a clean and organized workspace, adhering to strict health and safety standards for optimal kitchen performance.

Cashier

Carters Inc
09.2023 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Re-Organized store displays/ Set up Displays
  • Price checked and re-priced items through out the store to keep everything up to date
  • Helped customers complete purchases, locate items, and join reward programs.

Professional Dog Groomer

Vanity Fur
08.2022 - 10.2023
  • Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
  • Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.
  • Handled dogs of all sizes and temperaments calmly, ensuring minimal stress throughout the grooming process.
  • Demonstrated exceptional attention to detail when trimming nails, cleaning ears, expressing glands, and performing other essential grooming tasks.
  • Got certified for Animal CPR
  • Continuously updated knowledge of industry trends and best practices, participating in professional development courses as needed.

Dog Groomer

Petsmart
06.2017 - 04.2020
  • Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Followed effective process for bathing and grooming dogs to remove dirt, loosen hair, parasites, and hair mats.
  • Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
  • Followed through with call logs, Scheduling appointments And going over the pet with the owner -discussing how he/she did with the appointment and any findings.
  • Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.

Education

Coatesville Area School District
1445 Lincoln Highway E, Coatesville Pa 19320

Skills

  • Strong multitasking skills
  • Highly reliable
  • Team player attitude
  • Patience and tolerance
  • Learns new skills pretty fast
  • Complex Problem-solving skills
  • Safe serving practices

Timeline

Cashier

Carters Inc
09.2023 - 12.2023

Bar Tender

Movie Tavern
05.2023 - Current

Professional Dog Groomer

Vanity Fur
08.2022 - 10.2023

Kitchen Cook

Collegium Charter School
09.2019 - Current

Dog Groomer

Petsmart
06.2017 - 04.2020

Coatesville Area School District