Haylie Franzen
Bellingham,WA
Summary
Proficient and dedicated medication technician at HomePlace Memory Care in Burlington with nearly two years of experience in administering medication, processing new orders, monitoring resident conditions, and responding promptly to emergencies. Passionate caregiver for the past three years. Adept at providing patient-focused care tailored to each resident's personal needs and wants. Expertise in memory care. Team player with strong interpersonal skills. Eager to continue learning and caring for others.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medication Technician
Homeplace Memory Care
01.2022 - Current
- Improved medication administration accuracy by meticulously following physician orders and verifying patient information.
- Enhanced patient safety through diligent monitoring for adverse drug reactions and promptly reporting concerns to nursing staff.
- Maintained up-to-date knowledge of medication protocols, resulting in efficient dispensing and accurate documentation.
- Streamlined medication storage and inventory processes, ensuring timely reordering and minimizing waste.
- Demonstrated exceptional attention to detail when preparing medication dosages, leading to increased patient satisfaction scores.
- Assisted in training new Medication Technicians on best practices and company policies, fostering a culture of continuous learning.
- Reduced medication errors by implementing a double-check system before administering medications to patients.
- Maintained thorough electronic records of all administered medications, adhering to HIPAA regulations and facility guidelines.
- Contributed to positive patient outcomes by closely monitoring vital signs during administration of high-risk medications.
- Promoted a supportive environment for patients experiencing side effects or difficulties with medications, offering empathy and guidance where appropriate.
- Ensured proper disposal of expired or unused medications according to state regulations and facility procedures, maintaining a safe work environment.
- Elevated the quality of care provided to patients by attending regular continuing education courses on pharmacology topics relevant to the Medication Technician role.
- Acted as an advocate for each patient''s unique needs during multidisciplinary team meetings, ensuring medication plans were tailored to individual requirements.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Reordered medication to maintain adequate supply.
- Assisted in maintaining conducive environment for residents by adhering to infection control policies.
- Administered psychotropic medications and anxiety education to patients to provide mental health care.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
- Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
Elderly Caregiver
Homeplace Memory Care
11.2020 - 01.2022
- Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
- Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
- Promoted independence among elderly clients by teaching them new skills or assisting them in relearning old ones as needed.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Conducted regular home safety checks to identify potential hazards ensuring a secure environment for the elderly.
- Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
- Implemented cognitive stimulation techniques like puzzles or memory games helping slow down cognitive decline in senior clients.
- Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
- Maintained client confidentiality and adhered to HIPAA regulations while documenting and sharing pertinent information with authorized parties.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored clients' overall health and well-being and noted significant changes.
- Facilitated social interactions among senior residents through group activities, events, and outings.
- Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Provided compassionate and patient-focused care to cultivate well-being.
- Entrusted to handle confidential and sensitive situations in professional matter.
Sales Associate
Big Lots
09.2020 - 10.2020
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Restaurant Hostess
Denny's
06.2020 - 08.2020
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Education
High School Diploma -
Bellingham High School
Bellingham, WA06.2020
Skills
- Punctual
- Active listening
- Adaptability
- Interpersonal communication
- Problem-solving
- Teachable spirit
- Teamwork
- Attention to detail
- Time management
- Empathy
- Work ethic
- CPR
- Administering medications
- First aid
Accomplishments
- Received Frontier Management's T.E.A.M Standards of Excellence award twice.
Certification
- CMT - Certified Medication Technician
- HCA - Home Care Aide
Timeline
Medication Technician
Homeplace Memory Care
01.2022 - Current
Elderly Caregiver
Homeplace Memory Care
11.2020 - 01.2022
Sales Associate
Big Lots
09.2020 - 10.2020
Restaurant Hostess
Denny's
06.2020 - 08.2020
High School Diploma -
Bellingham High School
Similar Profiles
Jordan SteeleJordan Steele
MAT Clinician at HomePlace (Mountain Comprehensive Care Center)MAT Clinician at HomePlace (Mountain Comprehensive Care Center)
Kathy HamiltonKathy Hamilton
Advanced Practice Nurse Practitioner at Mountain Comprehensive Care HomePlace ClinicAdvanced Practice Nurse Practitioner at Mountain Comprehensive Care HomePlace Clinic
Nahomie JeudyNahomie Jeudy
Certified Nursing Assistant at Brightview East Norriton senior Independent Living Personal care Memory CareCertified Nursing Assistant at Brightview East Norriton senior Independent Living Personal care Memory Care
Tyyne LaukkanenTyyne Laukkanen
Crew Member/Crew Trainer at Cheba Hut Toasted SubsCrew Member/Crew Trainer at Cheba Hut Toasted Subs
Heidi WallaceHeidi Wallace
Certified Nurse Midwife at Skagit Regional Health & Skagit Regional ClinicsCertified Nurse Midwife at Skagit Regional Health & Skagit Regional Clinics