Haylie Hollyfield
Independence
Summary
Committed job seeker with a history of meeting needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
5
5
years of professional experience
Work History
Patient Coordinator
Coffeyville Regional Medical Center
Coffeyville
09.2023 - 01.2025
- Facilitated communication between patients, families and healthcare providers.
- Ensured compliance with HIPAA regulations related to the protection of confidential patient information.
- Provided support to patients regarding insurance coverage, payment plans, and other financial matters.
- Coordinated patient appointments and maintained appointment schedule.
- Processed referrals from primary care providers for specialist consultations or treatments.
- Answered incoming calls from patients, providers, and insurance companies in a courteous manner.
- Pulled patient files and verified insurance before patient's appointment.
Bartender
Stoney's Grub and Pub
Independence
07.2020 - 05.2023
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Resolved customer complaints in a professional manner.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Processed payments accurately and efficiently with POS system.
- Greeted customers and provided excellent customer service.
Patient Financal Services
Wilson Medical Center
Neodesha
01.2021 - 11.2021
- Completed day-to-day duties accurately and efficiently.
- Provided support to patients regarding insurance coverage, payment plans, and other financial matters.
- Managed medical records by filing documents into appropriate folders according to established protocols.
- Compiled reports summarizing activities such as number of new or returning patients seen daily.
- Reviewed patient accounts on a regular basis to ensure accuracy of billing data.
- Coordinated care for patients, oversaw admission processes and managed patient flows.
Front Desk
Sleep Inn Hotel
Coffeyville
08.2019 - 07.2020
- Assisted with room reservations, changes and cancellations.
- Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
- Maintained daily records of room availability and rates.
- Processed payments from customers for room charges and incidentals.
- Ensured that all safety protocols were followed at the front desk area.
- Assisted guests with check-in and check-out procedures as needed.
Education
High School Diploma -
Field Kindley High School
Coffeyville, KS05-2011
Skills
- Patient communication
- HIPAA compliance
- Insurance verification
- Appointment scheduling
- Patient registration
- Quality assurance
- Medical record management
- Customer service
- Conflict resolution
- Data entry
- Time management
- Financial management
- Medical terminology
- Organizational skills
- New hire training
References
- Lunette Green, EMT 620-870-4606
- Allison Littleford, APRN/FNP/DNP 620-330-7256
- Nancy Garton, RN 620-252-8554
Timeline
Patient Coordinator
Coffeyville Regional Medical Center
09.2023 - 01.2025
Patient Financal Services
Wilson Medical Center
01.2021 - 11.2021
Bartender
Stoney's Grub and Pub
07.2020 - 05.2023
Front Desk
Sleep Inn Hotel
08.2019 - 07.2020
High School Diploma -
Field Kindley High School
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