Summary
Overview
Work History
Education
Skills
Timeline
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Haylie Melendez

Maricopa,AZ

Summary

Dynamic and well-spoken assistant offering excellent skills in customer assistance helping patrons use library technological services and resources. Knowledge of library operations and all Microsoft platforms. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality.

Overview

2
2
years of professional experience

Work History

Amazon Fulfillment Center Associate

Jessica
Phoenix, AZ
07.2021 - Current
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Worked overnight shifts during peak periods to meet coverage needs.
  • Inspected truck prior to delivery, checking for proper stowage of packages.
  • Receive and put away inventory
  • Use scanners to read bar codes on products Ensure product meets quality requirements
  • View prompts on screens and follow the directions provide

Stilwells Barista

Cindy
De Queen, AR
08.2020 - 12.2020
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Maintained regular and consistent attendance and punctuality.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Library Assistant

Emma
De Queen, AR
05.2020 - 08.2020
  • Placed books on proper shelves when returned to circulation.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Answered questions from patrons and helped to find desired materials.
  • Gained strong understanding of various methods for cataloging books and other materials.
  • Maintained circulation desk for lending periodicals and books to patrons.
  • Answered patron questions in-person or by phone regarding library services and resources.
  • Collected and processed fines on overdue library materials.
  • Maintained secure environment by monitoring visitors at front desk.
  • Assisted librarian with conducting library orientation for new assistants.

Education

Associate of Applied Science - Nursing

Central Arizona College
Coolidge, AZ
05.2023

High School Diploma -

Dequeen High School
De Queen, AR
05.2020

Skills

  • Shipment Preparation
  • Customer Service
  • Stocking and Replenishing
  • Critical Thinking
  • Pulling and Preparing Orders
  • Stockroom Maintenance
  • Maintaining Clean Work Areas
  • Excellent Communication

Timeline

Amazon Fulfillment Center Associate

Jessica
07.2021 - Current

Stilwells Barista

Cindy
08.2020 - 12.2020

Library Assistant

Emma
05.2020 - 08.2020

Associate of Applied Science - Nursing

Central Arizona College

High School Diploma -

Dequeen High School
Haylie Melendez