Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haylie M. Harris

Grand Prairie

Summary

Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

15
15
years of professional experience

Work History

Probably Manager

Imperial Asset Management
12.2024 - 05.2025
  • Developed training programs for staff, enhancing skills and performance consistency.
  • Managed budgeting and resource allocation to optimize operational expenditures.
  • Oversaw implementation of new systems, ensuring smooth transitions and minimal disruption.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Coordinated with stakeholders to align project goals with organizational objectives.
  • Fostered a culture of continuous improvement through regular team feedback sessions.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Improved marketing to attract new customers and promote business.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Event Coordinator / Administrative Assistant

Forefront Living
04.2023 - 12.2023
  • Orders supplies for offices & all breakrooms.
  • Inputs all building "work orders". Arranges for routine repairs & maintenance.
  • Maintains all common areas, conference rooms, & break rooms. Keeping them fully stocked.
  • Manages scheduling for all conference rooms for meetings.
  • Created weekly PowerPoint slide shows to play throughout the office.
  • Maintain any and all office duties.
  • Create excel spreadsheet and word documents.
  • Proficient in Outlook,,teams Microsoft Office Microsoft Word and Microsoft Excel.
  • Send and receive emails.

Office Coordinator

WebTPA
10.2022 - 03.2023
  • Orders supplies for offices & all breakrooms. Orders flowers and/or gifts for various employee related events.
  • Manages AwareManager Property Management System by inputting all visitors, vendors & contractors into the system for building entrance.
  • Inputs all building "work orders" into AwareManager for property management to complete. Arranges for routine repairs & maintenance.
  • Works with new hires & secure photos for badges. Distributes all badges when received.
  • Input termination information in to system.
  • Maintains the Loaner & Contractor badges & Logs that are distributed to venders contractors and guest. As well as activate & deactivate them as needed.
  • Worked with JIRA Service Management system.
  • Maintains all common areas, conference rooms, & break rooms. Keeping them fully stocked.
  • Manages scheduling for all conference rooms for meetings.
  • Created weekly PowerPoint slide shows to play throughout the office.
  • Maintain any and all office duties.
  • Create excel spreadsheet and word documents.
  • Proficient in Outlook,,teams Microsoft Office Microsoft Word and Microsoft Excel.
  • Send and receive emails.

Administrative Assistant

ChildCareGroup
12.2021 - 06.2022
  • Customer Service.
  • Answer and direct phone calls.
  • Organize and schedule appointments and meetings.
  • Clerical/ Administrative Support:
  • Scheduling/ Meeting Planning.
  • Database/ Data Entry /Reporting.
  • Prepare communications, such as memos, emails, invoices, reports and other correspondence.
  • Write and edit documents from letters to reports and instructional documents.
  • Create and maintain filing systems.
  • Take dictation.
  • Excellent organizational skill.
  • Knowledge of personal computers, including Microsoft Office 365 Suite and Adobe acrobat or comparable program.

James Avery Specialist

Dillard's, Inc.
03.2019 - 08.2021
  • Greets And Assists Guests In Selection And Purchase Of Merchandise.
  • Resolves Guest Issues Effectively.
  • Keeps The Supervisor Informed Of Product, Guest, And/Or Personnel Issues.
  • Monitors And Approves Guest's Returns In Accordance With Retail Policies.
  • Monitors Associate Guest Service Levels; Provides Feedback As Needed.
  • Utilizes Guest Program When Interacting With Guests On The Sales Floor Or Phone And When Handling Guest Owned Jewelry.
  • Prepare And Review Supply Orders From The Jac Warehouse, Prepare Orders For Other Items Through The Applicable Purchasing Channels.
  • Perform Leadership Responsibilities For Store Opening And Closing Duties.
  • Provides Leadership And Training To Associates In All Areas Of Responsibility With Emphasis On Guest Service And Sales. Coordinates Regular Associate Training And/Or Seasonal Associate Training. Delegates Assignments To Associates.
  • Assists In The Annual Inventory Process; Ensures The Process Is Conducted In Compliance With Established Processes And Guidelines. Assists In Inventory Cycle Counting, Inventory Adjustments, Shipping And Receiving Of Merchandise, While Following Company Procedures. Notify The Appropriate Retail And Corporate When Inventory Issues Are Discovered.
  • Participates And Assists In Conducting Regularly Scheduled Store Meetings.
  • Implements Plans To Effectively Participate In Company Special Events And/Or Promotions.
  • Develops And Conducts Team Building Activities.
  • Monitors Product Trends And Changes In Retail And Communicates To The District Manager.

Manager

Java Me Up
01.2016 - 01.2019
  • Manage day-to-day operations of the cafe.
  • Hire and onboard new wait staff and baristas.
  • Train employees on drinks preparation and proper use of coffee equipment.
  • Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients).
  • Maintain updated records of daily, weekly and monthly revenues and expenses.
  • Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks).
  • Advise staff on the best ways to resolve issues with clients and deliver excellent customer service.
  • Ensure all cafe areas are clean and tidy.
  • Nurture friendly relationships with customers to increase loyalty and boost our reputation.

Medical Assistant

Varsity Orthopedics
01.2010 - 01.2012
  • Physical Therapy & MRI Referrals.
  • Answer phones.
  • Medical Filing.
  • Suture and Staple Removal.
  • Patient Room Care.
  • Clean Exam Rooms.
  • Assist doctor with patients’ wounds and in surgeries.
  • Scheduling surgeries.
  • Introduction to Botox.

Education

Diploma -

Brady High School
Brady, TX

Medical Assistant Degree - undefined

Westwood College
03.2009

Skills

  • Management experience
  • Bookkeeping
  • Typing and Transaction -60 WPM
  • Computer skills – Microsoft Office, Microsoft Money, Quicken, Peachtree, Onesite, and Bluemoon Software
  • Hardworking and dependable
  • Customer service
  • Staff management
  • Goal setting
  • Customer relationship management (CRM)
  • Staff development
  • Vendor management
  • Attention to detail
  • Multitasking
  • Organizational skills
  • Hiring and training
  • Scheduling and coordinating
  • MS office
  • Schedule management

Timeline

Probably Manager

Imperial Asset Management
12.2024 - 05.2025

Event Coordinator / Administrative Assistant

Forefront Living
04.2023 - 12.2023

Office Coordinator

WebTPA
10.2022 - 03.2023

Administrative Assistant

ChildCareGroup
12.2021 - 06.2022

James Avery Specialist

Dillard's, Inc.
03.2019 - 08.2021

Manager

Java Me Up
01.2016 - 01.2019

Medical Assistant

Varsity Orthopedics
01.2010 - 01.2012

Medical Assistant Degree - undefined

Westwood College

Diploma -

Brady High School

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Haylie M. Harris