Haylie Neer
Commerce,California
Summary
Hospitality professional with expertise in fine dining and guest service, trained in Michelin-nominated environments across diverse cuisines. Increased alcohol revenue through strategic upselling and food-and-beverage pairings. Built strong guest relationships, fostering repeat business through personalized service. Adaptable and efficient in fast-paced settings, with strong multitasking skills and POS system proficiency.
Overview
10
10
years of professional experience
Work History
Tech Recruiter
INSPYR Solutions
Costa Mesa
03.2023 - 08.2026
- Employed for 3 years in information technology as a technical recruiter for a "Top 30" staffing agency.
- I connected IT professionals such as Software Developers and Cybersecurity Architects with opportunities at Fortune 500 companies in Fintech, Banking, Government Defense, and Entertainment verticals.
- Monitored weekly performance metrics in a high visibility role, demonstrating strong organization and time management skills.
Lead Server
Steven's Steakhouse
Los Angeles, California
03.2022 - 03.2023
- Managed dining room setup and organization for optimal guest experience.
- Coordinated with kitchen staff to ensure timely food delivery and presentation.
- Trained new staff on menu knowledge and customer service standards.
- Oversaw inventory management, including ordering and stock rotation processes.
- Managed opening and closing duties to facilitate restaurant operations.
Server/Bartender
LSXO
Huntington Beach, CA
03.2019 - 12.2019
- Increased alcohol sales by 50% through upselling.
- Recommended alcohol and entrée pairings to enhance guest dining experience.
- Often requested by local guests and regulars for dinner service.
- Welcomed regulars by name, informing them of new promotions to increase engagement.
- Effective at multi-tasking in a fast paced environment.
- Processed transactions using POS system to ensure accurate and efficient service.
- Trained in a Michelin-nominated environment, specifically in American, Vietnamese, Steakhouse/Seafood cuisines.
Server/Bartender
Bluegold
Huntington Beach, CA
03.2018 - 12.2019
- Managed diverse menu of 100+ food items and 50 drinks across two conjoined restaurants, ensuring ingredient availability.
- Curated a memorable guest experience catering to their individual needs.
- Assisted in developing cocktail specials based on seasonal ingredients and trends.
- Created tailored guest experiences by understanding and fulfilling individual preferences and needs.
- Upheld cleanliness of bar and dining areas, consistently meeting health and safety standards.
Simmzys
Server
Huntington Beach, California
06.2016 - 02.2018
- Delivered personalized customer service in a fast-paced dining environment, enhancing guest satisfaction.
- Coordinated with kitchen staff to ensure timely food service delivery, maintained operational flow.
- Managed cash transactions and processed payments accurately.
- Trained new staff on menu items and bartending techniques, improving service quality and team efficiency.
- Utilized Aloha POS system to manage orders efficiently.
Education
Associate of Arts - Business Administration
Long Beach City College
05-2016
High School Diploma -
Los Alamitos High School
Los Alamitos, CA08-2014
Skills
- Business Development
- Sales
- Relationship management
- Retention management
- Server training
- Cash handling
- High volume dining
- Social & emotional intelligence
Timeline
Tech Recruiter
INSPYR Solutions
03.2023 - 08.2026
Lead Server
Steven's Steakhouse
03.2022 - 03.2023
Server/Bartender
LSXO
03.2019 - 12.2019
Server/Bartender
Bluegold
03.2018 - 12.2019
Simmzys
Server
06.2016 - 02.2018
Associate of Arts - Business Administration
Long Beach City College
High School Diploma -
Los Alamitos High School