Hayven Williams
Summary
Experienced with providing compassionate care and support to clients. Utilizes effective communication and empathy to enhance patient comfort and trust. Knowledge of managing daily living activities, medication administration, and patient safety protocols.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Home Health Aide
Americare
02.2025 - Current
- Provided personal care assistance to clients, ensuring comfort and safety in daily activities.
- Administered medications according to prescribed schedules, maintaining compliance with healthcare standards.
- Assisted clients with mobility and physical exercises, promoting independence and overall well-being.
- Maintained accurate records of client progress and care plans, facilitating effective communication with healthcare teams.
Home Health Aide
Attending Home Care
05.2023 - Current
- Compassionate and dedicated Home Health Aide with near one year of experience providing exceptional care to individuals in their homes. Adept at assisting clients with various activities of daily living, promoting independence, and ensuring their overall well-being.
- Personal Care: Proficient in providing assistance with bathing, grooming, dressing, and maintaining personal hygiene.
- Mobility Support: Skilled in assisting clients with safe transfers, mobility exercises, and ensuring a secure environment.
- Meal Preparation: Experienced in planning and preparing nutritious meals tailored to individual dietary needs.
- Companion Care: Capable of offering emotional support, engaging in meaningful conversations, and fostering a positive and comfortable atmosphere.
- Housekeeping: Proficient in performing light housekeeping tasks, including cleaning, organizing, and laundry.
- Health Monitoring: Diligent in observing and documenting changes in clients' health conditions, promptly reporting concerns to healthcare professionals.
- Record Keeping: Detail-oriented in maintaining accurate and up-to-date records of care provided, ensuring transparency and continuity of care.
- Communication Skills: Effective communication with healthcare teams, family members, and other caregivers to coordinate and enhance the quality of care.
- Transportation: Experienced in providing safe transportation for clients to medical appointments and other essential activities.
Certified Nursing Assistant
Parker Jewish Institute
03.2024 - 12.2024
- Delivered compassionate patient care, ensuring comfort and support during daily activities.
- Assisted nursing staff with medical procedures, enhancing workflow efficiency and patient outcomes.
- Monitored vital signs, promptly reporting changes to healthcare professionals for timely interventions.
- Educated patients and families on care plans, fostering understanding and adherence to treatment protocols.
Sales Associate
Dollar General
07.2022 - 06.2023
- Results-driven Sales Associate with one year of experience in achieving and exceeding sales targets in dynamic retail environments. Proven ability to provide exceptional customer service, build rapport, and contribute to the overall success of sales teams.
- Customer Relationship Management: Establish and maintain positive relationships with customers, providing personalized service to meet their needs and preferences.
- Sales Achievement: Consistently exceed sales targets through effective product knowledge, upselling, and proactive engagement with customers.
- Product Knowledge: Expertise in understanding product features and benefits, allowing for effective communication and recommendation to customers.
- Team Collaboration: Collaborate with cross-functional teams to enhance the overall customer experience and contribute to the success of the sales department.
- Merchandising: Contribute to visual merchandising initiatives, ensuring appealing product displays to attract and engage customers.
- Cash Handling: Proficient in handling cash transactions, processing payments accurately, and maintaining a secure cash drawer.
- Adaptability: Able to adapt quickly to changes in product lines, promotions, and company policies to provide accurate and up-to-date information to customers.
Office Assistant
The Academy Charter School
06.2018 - 09.2019
- Detail-oriented and organized Office Assistant with near two years of experience providing administrative support in fast-paced office environments. Proficient in handling a wide range of clerical tasks and ensuring smooth office operations.
- Administrative Support: Demonstrated ability to perform various administrative tasks, including data entry, file management, and document preparation.
- Communication Skills: Strong written and verbal communication skills, with the capacity to interact professionally with clients, team members, and external stakeholders.
- Customer Service: Proven track record of delivering exceptional customer service by promptly addressing inquiries, resolving issues, and maintaining positive relationships.
- Organizational Skills: Adept at managing calendars, scheduling appointments, coordinating meetings, and handling multiple tasks efficiently.
- Technology Proficiency: Skilled in using office software (Microsoft, Word, Excel) and comfortable adapting to new technologies to enhance office productivity.
- Record Keeping: Accurate and meticulous in maintaining records, handling confidential information, and ensuring data integrity.
- Problem Solving: Resourceful problem solver with the ability to identify issues, propose solutions, and contribute to process improvements.
Education
Certificate - Nursing
Fordham Institute
Queens, NY01-2024
Skills
- Clinical Competence
- Communication
- Empathy & Compassion
- Time Management
- Teamwork
- Adaptability & Flexibility
- Attention to Detail
- Critical Thinking & Problem Solving
Certification
- HHA
- CNA
- CPR & First Aid
Timeline
Home Health Aide
Americare
02.2025 - Current
Certified Nursing Assistant
Parker Jewish Institute
03.2024 - 12.2024
Home Health Aide
Attending Home Care
05.2023 - Current
Sales Associate
Dollar General
07.2022 - 06.2023
Office Assistant
The Academy Charter School
06.2018 - 09.2019
Certificate - Nursing
Fordham Institute