Hayward Angeletta
Westwego,LA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
Work History
Le Meridien
Marriot Hotels And Resorts
333 Poydras Street , LA
2005.03 - 2022.03
- Assigned bell staff to assist guests in their room selection, check-in procedures, and transportation needs.
- Coordinated with other departments to ensure a smooth delivery of services for guests.
- Provided detailed information about local attractions and amenities to visitors.
- Communicated with housekeeping staff to ensure rooms were ready for guest arrivals.
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Assisted in the development and implementation of security policies and procedures.
- Responded to alarms and conducted investigations as required.
- Provided escorts for visitors as needed throughout the facility.
Education
Hotel And Motel Management
Delgado Community College
New Orleans, LA1996-08
Skills
- Self-Directed
- Conflict Resolution
- Customer Relations
- Supervision and leadership
- Verbal Communication
- Excellent Communication
- Friendly, Positive Attitude
- Dependable and Responsible
- Task Prioritization
- Calm Under Pressure
Accomplishments
- Employee of Year- January 2007
- Employee of Months- March 2009, January 2011, September 2015, February 2016 and December2019
Timeline
Le Meridien
Marriot Hotels And Resorts
2005.03 - 2022.03
Hotel And Motel Management
Delgado Community College
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