HAZEL ANNE DIAZ
Long Beach,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Deli Clerk
Costco Wholesale Club
Westbury, New York
05.2015 - 09.2024
- Demonstrated expertise in the safe handling of deli products by efficiently preparing sliced meats and cheeses, consistently prioritizing food safety.
- Addressed inquiries regarding deli products while delivering excellent customer service.
- Cleaned and prepared workstations by sanitizing surfaces, organizing equipment, and maintaining floor cleanliness.
Prep Cook
George Martin Burger Bar
Rockville Ctr., NY
06.2013 - 02.2014
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
- Followed recipes to prepare meals according to customer specifications.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
Personal Assistant / Private Aide
South Shore Home Care Services
Mineola, NY
06.2012 - 01.2014
- Provided assistance to patients with activities of daily living, such as bathing, grooming and toileting.
- Assisted clients with mobility issues by providing support for walking, transferring from bed to chair.
- Prepared meals according to prescribed dietary needs and monitored food intake of assigned patients.
Customer Service Representative
Transcom Worldwide
Pasig, Philippines
02.2010 - 11.2010
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
English Instructor Associate
International Voice Online
Philippines
09.2009 - 01.2010
- Developed and delivered engaging English lessons to students of various ages, abilities and backgrounds.
- Assessed student progress by providing frequent feedback through written reports and verbal evaluations.
- Encouraged students to participate in class discussions, debates and activities to foster language development.
- Provided individualized instruction for struggling learners in order to help them reach their academic goals.
Housekeeper / Front Desk (On the Job Trainee)
Lancaster Hotel Manila
Mandaluyong, Philippines
02.2009 - 06.2009
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Responded to requests from guests regarding housekeeping needs.
- Inspected guest rooms after cleaning to ensure they were presentable.
Server / Back of the house staff (On the Job Trainee)
T.G.I.Fridays Restaurant
Quezon City, Philippines
04.2008 - 05.2008
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
Education
Certificate in Commercial Cooking - Culinary Arts
Star Career Academy
Syosset, NY05-2013
Bachelor of Science - Hotel, Motel, And Restaurant Management
Dominican College Philppines
03-2011
Skills
- Food Preparation
- Product Merchandising
- Cleaning and Sanitizing
- Equipment Operation & safety
- Ordering Procedures
- Product Rotation
- Verbal and Written Communication
- Quality Inspections
- Customer Service
- Strong Work Ethic
- Inventory Oversight
- Safe Food Handling
- Product Knowledge
Affiliations
- Cooking
- Baking
- Gardening
- Event Planner
Accomplishments
- Costco Westbury Employee of the Month
Certification
- Certificate of Commercial cooking - May 2013
Languages
Tagalog
Professional
References
References available upon request.
Timeline
Deli Clerk
Costco Wholesale Club
05.2015 - 09.2024
Prep Cook
George Martin Burger Bar
06.2013 - 02.2014
Personal Assistant / Private Aide
South Shore Home Care Services
06.2012 - 01.2014
Customer Service Representative
Transcom Worldwide
02.2010 - 11.2010
English Instructor Associate
International Voice Online
09.2009 - 01.2010
Housekeeper / Front Desk (On the Job Trainee)
Lancaster Hotel Manila
02.2009 - 06.2009
Server / Back of the house staff (On the Job Trainee)
T.G.I.Fridays Restaurant
04.2008 - 05.2008
Certificate in Commercial Cooking - Culinary Arts
Star Career Academy
Bachelor of Science - Hotel, Motel, And Restaurant Management
Dominican College Philppines
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