Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hazel Brown

Burleson,TX

Summary

Proven track record of enhancing customer satisfaction and team efficiency at Chick-fil-A through exceptional time management and empathy. Skilled in adapting to diverse settings, from tutoring to healthcare, demonstrating reliability and a strong work ethic. Achieved significant improvements in patient care outcomes as a CNA student, showcasing the ability to follow directions and dependability. Eager and always ready to willingly assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front of House Employee

Chick-fil-A
06.2022 - 04.2024
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Monitored inventory levels for front of house supplies and communicated reordering needs to management proactively.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Babysitter

Family Friends & Others
06.2023 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
  • Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
  • Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
  • Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.

Tutor

School Club
01.2024 - 03.2024
  • Provided homework assistance using specific curriculum and materials.
  • Supported student with helpful study habits and exam strategies.
  • Collaborated with student to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated student towards learning and studying to build self-confidence and reduce fear of failure.
  • Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
  • Met with parents to discuss student progress and address concerns.
  • Maintained detailed records of student progress, using data to inform future instruction and target areas for improvement.

Volunteer

Rotary Interact Club
04.2023 - 04.2024
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organization positively and professionally while providing community with much-needed services.

CNA Student

St. James House Of Baytown
09.2023 - 02.2024
  • Maintained a clean and safe environment, reducing the risk of infection and falls.
  • Improved patient comfort by providing compassionate and empathetic care.
  • Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
  • Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
  • Implemented effective time management strategies while completing assigned tasks efficiently during clinical rotations.
  • Enhanced teamwork abilities by collaborating closely with other CNAs, nurses, and healthcare providers to achieve common goals.
  • Supported patient mobility by utilizing appropriate assistive devices such as lifts or gait belts during transfers or ambulation exercises.
  • Practiced proper infection control measures to prevent cross-contamination between patients and staff members.
  • Monitored vital signs regularly, reporting any abnormal findings promptly to nursing staff for timely interventions.
  • Demonstrated adaptability by working in fast-paced environments and managing multiple tasks simultaneously.
  • Completed clinical rotations in various healthcare settings, gaining diverse practical experience.
  • Collaborated with interdisciplinary healthcare teams to ensure optimal patient care outcomes.
  • Consistently followed HIPAA guidelines when handling sensitive patient information, safeguarding confidentiality rights.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Upheld infection control and prevention policies across different patient-facing areas.

Education

High School Diploma -

Goose Creek Memorial
Baytown, TX
05.2024

Skills

  • Patience and Empathy
  • Time Management
  • Strong Work Ethic
  • Reliability
  • Reliability and punctuality
  • Following Directions
  • Dependability

Certification

  • CNA - Certified Nurse Assistant

Timeline

Tutor

School Club
01.2024 - 03.2024

CNA Student

St. James House Of Baytown
09.2023 - 02.2024

Babysitter

Family Friends & Others
06.2023 - Current

Volunteer

Rotary Interact Club
04.2023 - 04.2024

Front of House Employee

Chick-fil-A
06.2022 - 04.2024

High School Diploma -

Goose Creek Memorial

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Hazel Brown