Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hazel Hambsh

Fort Lauderdale,FL

Summary

Proficient in market trends and regulatory requirements of industry operations. Team leader, business planning, and day-to-day problem-solving. Dedicated to streamlining operations to decrease costs and promote efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Customer & technician-focused professional with successful 20+year career in Marine industry.

Overview

25
25
years of professional experience

Work History

Manager

Dusky Sport Center
07.2008 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and customers.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees.
  • Monitoring daily activities and mentoring team members.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Controlled costs to keep business operating within budget and increase profits.
  • Develop and maintain relationships with customers and suppliers.
  • Opened and closed store and monitored shift changes to uphold successful operations.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Monitored daily cash discrepancies, inventory shrinkage.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed purchasing, sales, and customer account operations.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Parts Manager

Legacy Fisherman
07.2006 - 07.2008
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Ordered parts for customers, repair shops, and service departments.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
  • Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
  • Monitored and evaluated supplier performance to maintain quality of parts.

Parts Lead

Bass Pro Shops
08.2001 - 07.2006
  • Oversaw inventory for parts room.
  • Collaborated with service department to optimize production workflows.
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Stocked storage areas with merchandise, following bins system accurately to minimize inventory errors.
  • Received and restocked product, keeping shelves full purchases.
  • Tracked parts use and charged items to customer accounts for billing.
  • Helped customers with fast, knowledgeable service for outboard and boat parts needs.
  • Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
  • Increased parts room revenue by cross-selling products and upselling customers.
  • Ordered parts from various distributors to fulfill demands.
  • Stocked and managed stock of parts.
  • Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
  • Researched outboards & boat parts via physical catalogs and electronic parts catalogs.
  • Maintained clean and neat parts counter and sales floor.
  • Assisted customers in finding appropriate parts promptly.
  • Reached out to vendors outside usual network to find parts not available from traditional sources.
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Inspected parts for defects, removing damaged parts, and replacing with new ones.
  • Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
  • Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
  • Maintained extensive understanding of common problems and methods for repair.

Warehouse Worker

KW Parts
03.1998 - 11.2000
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Completed cycle counts and monthly inventory.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Helped train new employees in safe practices and warehouse procedures.
  • Quickly prepared orders for delivery by picking from shelves, packing in boxes and attaching shipping labels.

Education

High School Diploma -

Dillard High School
Fort Lauderdale, FL

Skills

  • Supplier Relations
  • Procedural Streamlining
  • Employee Training
  • Business Analysis
  • Managing Files and Records
  • Job Assignments
  • Negotiation
  • Team Management
  • Managing Cash Register
  • Reconciling Cash Drawers
  • Staff Management
  • Complex Problem-Solving
  • Scheduling and Coordinating
  • Invoice Reconciliation
  • Coaching and Mentoring

Timeline

Manager

Dusky Sport Center
07.2008 - Current

Parts Manager

Legacy Fisherman
07.2006 - 07.2008

Parts Lead

Bass Pro Shops
08.2001 - 07.2006

Warehouse Worker

KW Parts
03.1998 - 11.2000

High School Diploma -

Dillard High School

Similar Profiles

CREATE PROFILE
Hazel Hambsh